FOR PRODUCT AND DESIGN TEAMS

Design, build, and iterate quicker with insights

Collect feedback on any experience, analyze results, and share findings while saving time and reducing the cost of rework.

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Gather feedback at the speed of your building cycle

Get started quickly with UserTesting templates to validate concepts, discover needs, and hear your customers’ thoughts on your products.

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    Needs and frustrations discovery

    Identify opportunities to improve customer experiences or activities.

    Explore template
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    Website evaluation

    Assess critical website characteristics such as appearance, ease of use, and trust.

    Explore template
  • objectives icon

    Prototype evaluation

    Observe users using a pre-production experience.

    Explore template
  • mobile icon

    Mobile app evaluation

    Assess critical app characteristics such as appearance, ease of use, and trust.

    Explore template
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    Concept validation and testing

    Get candid feedback or validation to help evaluate a new concept or idea.

    Explore template
Collaboration on a project or report presentation for customer insights and feedback

Get the new Starter plan for project-based testing

Do you need to get customer insights on your next project? Check out the new Starter plan that includes capabilities to gather feedback and customer insights without an annual contract.

Build better, validated products quicker with insights

Product and design teams need to quickly validate new ideas, features, and offerings to innovate successfully, ensure product market fit, and avoid rework. Without customers’ perspective, these teams often end up using time and resources to build features their customers don't love or use. UserTesting provides a fast way to collect feedback on any experience, analyze results, and share findings without sacrificing time or risking expensive rework.

Innovate faster with insights from target customers

Gather feedback on new offerings and save time collecting insights from your customers.

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Identify key moments in your customer’s journey

Discover pain points, frustrations, and opportunities to better solve the needs of your customer.

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Uncover the insights necessary to reduce the risk of rework

Validate the product-market fit of early designs and prototypes before investing money and time into building.

Marketing team reviewing user insights in meeting

Customer Stories

Empowering your entire organization to succeed

See how UserTesting helps you see, hear, and talk to your customers remotely to ensure all teams understand their needs and perspectives.

Customer Story Teaser Images. Images are used in the cards on the Customer Story Listing Page.

Customer story

Canva

Watch how Canva uses human insight to make design accessible to everyone
Teaser Images for Customer Stories. These teaser images are used for the Customer Story cards on the Customer Stories Listing page.

Customer story

Athletic Greens

Check out how the makers of AG1, the all-in-one health drink, blend a marketing message that customers love

Customer story

AAA Club Alliance

Witness how AAA Club Alliance mitigates risk while growing its business in today's economy

Additional resources

Three people talking to each other in a pink office

Blog

How to get started with user feedback

​ User feedback allows you to understand user expectations and impressions throughout the design...
teaser image for Beyond gameplay: testing the mobile gaming experience guide

Guide

Beyond gameplay: testing the mobile gaming experience

The rise of mobile gaming shows no signs of slowing down. Not to mention...
The ultimate guide to user centric product design cover

Guide

The ultimate guide to user-centric product design

Product design is a process that must be built on a foundation of human...