Design with confidence

UserTesting helps UX design teams validate concepts, flows, interactions, and prototypes with direct feedback from real users, so teams can improve work before development and launch with more confidence.
With UserTesting, teams can:

• Connect with the exact audiences they need feedback from, from target customers to niche B2B users and their own customer base.
• Bring feedback into the tools and environments where design work is already happening, so validation stays close to the work as it evolves.
• Get timely customer feedback that helps them spot friction quickly, iterate with more clarity, and keep design work moving.
• Share credible customer evidence that helps design, product, and engineering make better tradeoffs and support more defensible design decisions.

Yes. UserTesting connects to AI tools like Figma Make and Claude Design through MCP, so designers can bring customer perspective into the moment they’re designing. With the UserTesting plugin for Figma, teams can also keep validation connected to the canvas, making it easier to gather feedback on prototypes and keep work moving in the tools they already use.

UserTesting helps design teams keep momentum while bringing real user feedback into the process.
Teams can:

• Launch validation quickly in the tools they already use
• Get video feedback from real users interacting with concepts and prototypes
• Use AI-powered analysis to quickly spot the moments that matter
• Keep design work moving with fast feedback and clearer next steps

UserTesting supports a range of design research needs across the design process, from early exploration to more polished experiences.
Teams can use UserTesting for:

• Concept validation
• Needs and frustrations discovery
• Prototype testing
• Usability testing
• Website and experience evaluation
• Live Conversations for deeper feedback

The best user testing platform for UX design teams depends on what matters most to your team, including speed, ease of use, workflow fit, and the kinds of feedback you need.
UserTesting is a strong fit for design teams that want to:

• Validate work quickly with real users
• Gather feedback on concepts, flows, and prototypes
• Work in tools like Figma, Figma Make, and Claude Design
• Use AI to move from feedback to action faster
• Align stakeholders around credible customer evidence