Retail & ecommerce

The Home Depot + UserTesting

Read how UserTesting helped the Home Depot surprise and delight customers with empathy

Ki Arnould, Senior UX Researcher

UserTesting helped us better understand how our customers feel, allowing us to produce more meaningful experiences for them - ones that not only get the job done, but help them feel good about doing it with us.

Ki Arnould

Senior UX Researcher, The Home Depot

  • Clearer product roadmaps
  • Increased customer empathy
  • Surprised and delighted customers
  • Teaser Images for Customer Stories. These teaser images are used for the Customer Story cards on the Customer Stories Listing page.
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  • Customer Story Teaser Images. Images are used in the cards on the Customer Story Listing Page.
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