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Forrester report: Digital CX more about understanding humans than technology
Featured Article

design

Product, process, and people: Product Decoded interviews Chris Abad, VP of Product at UserTesting

design

OneWorld success story: How Cupid’s Charity improves the online fundraising experience

design

The things people tell you when you’re not there

A new look for UserTesting: A brand and design system that connect

OneWorld success story: Capital Public Radio increases engagement, loyalty, and NPS

Democratizing CX research: How our Design Team embraces human insights

design

Human Tech with Dr. Susan Weinschenk: How human insights drive customer-first design

Insights on 2017 CX trends and 2018 predictions

design

UserTesting success story: Walmart Canada

Capture human insights.Deliver what customers want.