National Bank, let's grow deposits together

As your executive sponsor at UserTesting, I'm committed to helping more teams at National Bank maximize customer lifetime value by leveraging human insight.

If you find value from this page, let's find 30-minutes to connect. Merci d'avance !

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The point of view

As a leader at National Bank, you're probably facing these challenges...

  • At home banking transaction
    Retaining high margin customer segments from traditional competitors and new challengers
  • perspectives from any device
    Acquiring new customers and understanding the cross-channel interactions that drive conversions
  • insights with AI and data analytics
    Finding new ways to make your AI strategy competitive without sacrificing data privacy and trust

THE QUESTION

How are you proving the impact of your digital investments on overcoming National Bank's core business challenges? 

THE USERTESTING SOLUTION

Measure business impact

INCREASE CUSTOMER VALUE

Benchmark user experiences 

Align critical business KPIs to core user experiences that drive business results. Diagnose critical friction points to improve the quality of your products and services and unlock greater value for customers and your business. 

Image for solution page professional services - benchmarking

GROW TOP AND BOTTOM-LINE

Prioritize projects that drive growth

Establish baselines for product experiences and align cross-functional teams around QXscore, a standardized, holistic measure of user experience. Use benchmarks to quantify the quality of your user experiences over time and against competitors to guide business and product investment decisions. 

NATIONAL BANK + USERTESTING

Meeting Agenda

EXECUTIVE SPONSOR FOR NATIONAL BANK AT USERTESTING

Michelle Engle

Chief Product Officer

Deciding on partnerships like this is incredibly important. As the executive sponsor for National Bank at UserTesting, I'm committed to doing everything in my power to make your teams successful and derive the maximum possible value from our platform and services. 

A bientôt j’espère !

Michelle Engle, Chief Product Officer

Let's connect!

Please provide your email address in the field below and Tina Cirillo, my Executive Assistant, will reach out to schedule some time for us to meet.