Financial services

Banco Sabadell + UserTesting

Witness what happened after Banco Sabadell set the standard that all their digital experiences earn a QXscore® of 85 before they go live

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  • 85
    QXscore required for all Banco Sabadell digital experiences before they can go live
  • 50%
    Increase in the speed of bringing projects to market
  • 500
    Tests run with UserTesting over the past year
Benchmarking allows us to quantify the level of our competitors for the solution we are trying to test or launch. We can take the proper decisions without relying on opinions. And the QXscore makes this more scientific. There is no debate about the scores being valid, only discussion about where and how we can improve the experience.
Silver Bruna - Design Director, Banco Sabadell
Silver Bruna Design Director, Banco Sabadell
We work with UserTesting all along the process of creating a new digital product. We have it at the beginning to better understand the needs that this product has to solve, but we also do user testing to validate that the product we are building accomplishes the expectation of our client or not.
Manel Garcia Director of User Acquisition & Activation, Banco Sabadell
Manel Garcia Director of User Acquisition & Activation, Banco Sabadell
UserTesting is involved in the entire process, from validating the hypothesis to the final step, where we validate that the product is ready for teams to build.
Alex de Fuenmayor, DesignOps Lead, Banco Sabadell
Alex de Fuenmayor DesignOps Lead, Banco Sabadell
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