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Keeping up with UserTesting’s Chief Insights Officer, Janelle Estes
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CX
5 reasons why you must provide stellar mobile experiences
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CX
How to gather UX insight ‘nuggets’ from customer-facing employees
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CX
Negative customer reviews: an underutilized and powerful CX tool
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CX
Why CX is the key to survival in 2020 and beyond
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CX
The impact of scaling empathy and how we do it at UserTesting
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CX
Looking back at 2019 and ahead to 2020
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CX
Weekly roundup: 5 resources for scaling research to improve CX
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CX
Don’t let good CX get lost in translation: 3 tips on localization
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