Competitive benchmark battle

See how your digital experience stacks up against the competition

Benchmark your most critical user flow against a top competitor—get fast insights, a side-by-side scorecard, and clear opportunities to win.

See how your digital experiences stack up

What is the competitive benchmark battle?

An expert-led evaluation of a critical user journey—like onboarding, checkout, or account setup—using real user feedback and UserTesting’s QXscore™. We’ll score and compare your experience against a key competitor’s to identify where you lead, where you lag, and how you can leap ahead.

Human Insight Engine

What you get: clear, actionable insights to make confident, data-driven UX decisions

In just five days, you’ll receive expert analysis, user reactions, and a competitor comparison—all delivered in a format your team can act on immediately, including:

  • Expert-led UX evaluation of a key user flow
  • Real feedback from your target audience within 48 hours
  • QXscore™ for your experience and your competitor’s
  • Side-by-side benchmark scorecard with strengths, gaps, and opportunities
  • Consultant-led review session to walk through results and next steps
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Why it matters: fix what’s slowing you down—and double down on what’s working

Stop guessing. Use real user reactions and competitive scoring to optimize conversion-critical journeys and stand out in your category. You'll learn: 

  • Uncover UX friction hurting conversions or NPS
  • Reveal how your experience compares to the competition
  • Prioritize improvements based on user reactions and scoring
  • Align your team with clear, objective third-party data
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through user insights: 
A quick-start guide 
for researchers

Designed for teams that need results—not just research

If you’re responsible for improving digital experience, this is for you. Ideal for product managers, UX leads, and design directors who want clarity, speed, and impact.

  • Optimize mission-critical journeys and flows that directly affect user satisfaction and ROI
  • Validate decisions with human insights
  • Gain a competitive edge with data-driven recommendations
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Leave with insights your team can act on right away

This isn’t just a report. It’s a ready-to-use package that sets your team up to take immediate action.

  • QXscore™ comparison between your journey and a competitor’s
  • Insight summary deck with side-by-side benchmark findings
  • Highlight reel of user reactions to both experiences
  • 30-minute consultant-led review to unpack the results
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How it works: Five steps. Five days. Full clarity.

We handle the testing. You get the insights. Here's how it works:

  1. Choose a digital journey to evaluate (e.g., checkout, onboarding)
  2. Define your target audience
  3. We test and score your flow and a competitor’s
  4. Receive your competitive benchmark report in 5 business days
  5. Join us for a live review session with your consultant
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Ready to enter the Competitive Benchmark Battle?

Let’s put your experience head-to-head with a top competitor and see where you lead, where you lag, and where you can leap ahead—before you launch your next digital initiative.