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Top brands trust UserTesting to drive innovation, enhance customer experiences, and maximize ROI.

  • Fast, Real-Time Feedback: Actionable insights in hours to refine designs, products, and messaging.
  • Scalable Data: Reach targeted, high-quality audiences across global teams.
  • Proven ROI: Reduce rework and see up to a 665% ROI over three years.

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Real Results from Industry Leaders Using UserTesting

UserTesting helps companies like Microsoft, Philips, and Canva bring customer-centricity into every decision.

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    Banco Sabadell

    Spain’s fourth-largest bank requires all digital experiences to earn a QXscore® of 85 before going live. By integrating UserTesting, Banco Sabadell improved project speed-to-market by 50% while ensuring every experience met stringent quality standards.

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    AAA Club Alliance

    Achieved a 30% increase in total organic conversions, with Premier memberships up by 55%, contributing to a 39% total revenue lift after redesigning their website with customer insights from UserTesting.

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    Athletic Greens

    Used UserTesting to overhaul its brand messaging and website experience, resulting in a 5% increase in online checkouts after aligning health and flavor descriptions to resonate with website visitors.

  • Benchmarking allows us to quantify the level of our competitors for the solution we are trying to test or launch. We can take the proper decisions without relying on opinions. And the QXscore makes this more scientific. There is no debate about the scores being valid, only discussion about where and how we can improve the experience.
    Silver Bruna - Design Director, Banco Sabadell
    Silver Bruna Design Director, Banco Sabadell
  • I'll actually never forget the first time I was able to participate in a customer interview with UserTesting. It really illuminated what customers feel, what their needs are, what their pain points are.
    Elizabeth Killinger - President, Reliant and NRG Home
    Elizabeth Killinger President, Reliant and NRG Home
  • UserTesting gives us the clarity we need to understand our customers at scale. We can confidently build strategies knowing they’re backed by real customer feedback.
    David Kim UX Research Manager, Apartment List
  • UserTesting empowers us to refine our campaigns with precision. We’re now able to capture direct insights that drive higher engagement and brand loyalty.
    Sheridan Gaenger VP of Marketing, Chartio

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