UserTesting vs. dscout: get faster, smarter insights today
Why wait for insights? UserTesting delivers actionable feedback in hours, with flexible features that simplify your UX research process. Switch to a platform trusted by top brands.
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UserTesting is the leading experience research platform for a reason
Empower your team with the industry-leading experience research platform that offers unparalleled global reach, speed, and advanced AI-driven insights, enabling you to innovate faster and mitigate risk throughout the product lifecycle.
UserTesting vs. dscout key comparison
Feature | UserTesting | dscout |
|---|---|---|
| Feedback speed | Feedback in hours | Feedback in days |
| Ease of use | Induititve, easy setup | Complicated setup |
| Flexibility | Supports multiple test types | Limited testing options |
| Integrations | Seamlessly integrates with your tech stack | Requires manual processes |
| Customer support | 27/7 global support | Limited support availability |
Why choose UserTesting?
Get customer insights in as little as a few hours, allowing you to make real-time decisions that improve your products and experiences faster than ever.
No complex setup. UserTesting offers easy-to-use tools and flexible options, whether you’re testing a prototype, website, or mobile app.
Our platform works with your existing tools and tech stack, making it easier to incorporate feedback into your product development process.
Leading companies like American Airlines, Burberry, and Panera Bread rely on UserTesting to deliver insights that drive innovation and deliver better customer experiences.
Transform the way you build products and experiences
As organizations grow and scale, their need to collect, analyze, and act on customer insights becomes increasingly critical. UserTesting is the most trusted, comprehensive platform in the industry and 3 times larger than the nearest competitor, meaning 3 times the resources to build, innovate, and support your needs.
Trusted by leading brands
The customers have spoken
"I would say the merger of UserZoom definitely has helped UserTesting to be the number 1 tool in the market. dscout works great for diary studies but other than that has some limitations and is not as robust as usertesting.com"
- Verified User, Director
Why growing and established enterprises rely on UserTesting
End-to-end experience insight platform- UserTesting offers an all-in-one solution for experience research, including diary studies, focus groups, and much more. Test any product or experience, anytime, anywhere, with a suite of advanced methodologies—or have our Professional Services team do it for you.
- Dscout: Limited to its primary offering for diary studies and focus groups, Dscout is just beginning to offer new test types and screen recording capabilities, lacking a fully developed solution for comprehensive user insights.
- Unmatched audience quality and reach
- The UserTesting Network is a diverse, high-quality participant pool through an extensive global network across over 100 countries—get actionable feedback from your target audience in hours
- Dscout: Limited to niche participant groups, which may not provide the diverse feedback needed for comprehensive insights.
- Scalable solutions for every team
- UserTesting seamlessly scales your research across your entire enterprise. From teams of one to multiple teams and extensive projects across an organization, UserTesting integrates seamlessly with your existing tools and workflows.
- Dscout: Constrained to primarily smaller-scale studies, making it challenging to manage and scale research across large organizations.
- AI-powered insights, faster decisions
- UserTesting leverages advanced AI to automate analysis and reporting, saving time and providing deeper insights. Features like AI Insight Summary, sentiment analysis, and friction detection pinpoint key trends quickly.
- Dscout: Limited automated insights, requiring more manual effort to analyze and interpret data.
- Rapid, reliable feedback
- UserTesting’s vast Network provides customers with timely insights with 80% of sessions completed within a few hours. Automated test distribution, notifications, and incentive payments streamline the process, enhancing efficiency.
- Dscout: Slower feedback processes and less efficient participant management can delay your decision-making and project timelines.
- Proven impact and ROI
- UserTesting: Achieve significant business improvements and high ROI. Our customers, like American Airlines and Ancestry, have shown measurable success, including a 15% increase in customer experience scores and a 6% boost in revenue.
- Dscout: Limited evidence of similar high-impact ROI and enterprise-level success stories.
Enterprises rely on UserTesting
Complete end-to-end solutionIncreased testing by 200% without increasing their costs (and increased their conversions by 6%).
Tier Mobility
Highly targeted audience, on-demandAbility to connect to high-quality and diverse participants and specialized audiences quickly, and on-demand.
PSA & Collectors
Fastest way to rich, human insightsSaved time and resources with UserTesting AI summaries, affording them accelerated analysis so they never miss key insights or trends.
Panera bread
Scale insights across teamsMakes 5X faster decisions with the scale and speed to insight that UserTesting delivers.
Microsoft
Enterprises rely on UserTesting
Abercrombie & Fitch continues to beat revenue estimates by listening to customer feedback across all areas of its business.
Panera Bread saved time and resources with UserTesting AI summaries, affording them accelerated analysis so they never miss key insights or trends.
Microsoft makes 5X faster decisions with the scale and speed to insight that UserTesting delivers.
PSA & Collectors had the ability to connect to high-quality and diverse participants and specialized audiences quickly, and on-demand.
Ready to switch? Try UserTesting today!
Take your UX research to the next level with faster feedback, an easier-to-use platform, and the insights you need to create better customer experiences.
