LENNY & FRIENDS SEPT 10, 2026
Know What to Build Next
When AI can build anything, knowing what to build is everything.
Meet the UserTesting team at Lenny & Friends to see how leading product teams bring real customer insight into the decisions that shape what gets built. From early opportunities and product concepts to AI-powered experiences, UserTesting helps teams validate direction, reduce rework, and move forward with confidence.
Trusted by 3,000+ customers, including 75 of the Fortune 100.
Build faster. Decide with confidence.
Product teams have never been able to build this quickly. AI has accelerated everything from early concepts to production, but the speed of building has outpaced the speed of learning.
Leading product teams bring customer evidence into product decisions early and often. That helps them identify stronger opportunities, validate direction before major investments are made, and move quickly on the bets most likely to deliver value.
With UserTesting, product teams can:
Decide what to build next with confidence, grounded in what customers actually need
Know whether an idea will land before committing significant time and resources
Align product, design, and engineering around customer evidence everyone can see
Meet the team at Lenny & Friends
What you will see at our booth
Whether you’re exploring your next product direction or refining an experience before launch, we’ll show you how fast feedback from the right customers helps your team make better decisions.
Put ideas, flows, and prototypes in front of real users while they are still easy to shape and improve.
See how customers understand, use, and trust AI-powered features, agents, and conversational experiences before launch.
Use video feedback and live interviews to uncover the needs, motivations, and friction behind the patterns you see in product analytics.
Get feedback from 7M+ authenticated participants across consumer, professional, product-user, and niche audiences.
See how UserTesting connects with the tools product teams already use to keep customer feedback close to every decision.
Roundtable Session
Everyone can build fast now. What actually wins?
AI has made it dramatically easier to build almost anything, and that means speed is no longer enough. Products that once differentiated on features, UX, or price are beginning to converge.
But AI products are still a new category, and no one agrees on what "great" looks like. If everyone can build roughly the same thing, what actually separates the winners?
Presented by:
Baran Erkel, Chief Strategy Officer
Ranjitha Kumar, Chief Scientist
Additional resources
Keep learning what to build next Explore practical guidance for using customer insight to make better product bets, evaluate AI-powered experiences, and move from possibility to validated direction.
Build products customer choose, use, and stay with
See how UserTesting helps product teams understand what customers need, validate ideas and AI experiences throughout the product lifecycle, and bring fast customer feedback into roadmap decisions and everyday workflows.
AI is changing how products are conceived, built, and evaluated. Learn why customer discovery must become continuous, where human feedback fits into AI-assisted development, and how teams can evaluate the complete AI experience—not just the accuracy of its outputs.
See how UserTesting helps product teams understand what customers need, validate ideas and AI experiences throughout the product lifecycle, and bring fast customer feedback into roadmap decisions and everyday workflows.
Hear how AI agents are transforming product development, why customer discovery matters more as execution accelerates, and what teams should consider as they introduce AI into their products and workflows.
Meet the team at Lenny & Friends
Chief Strategy Officer
UserTesting
Chief Scientist
UserTesting
We’d love to hear from you!
Reach out at events@usertesting.com or connect with our team on LinkedIn.
Where to Find Us
Monday
8:00 a.m.–8:50 a.m. Matcha in the Morning We’ll be in the Insight Oasis, our shared lounge with User Interviews and we’re starting the week with matcha. Come and grab cup, a conversation, and a chance to take home a matcha whisk. |
10:15 a.m.–10:40 a.m Between Sessions A quick reset between talks. Swing by to compare notes, ask a question, or just take a breather. |
11:30 P.m.–12:50 P.m Midday Meet-Up Come by and find a lunch buddy. We’ll be in our shared lounge space with User Interviews talking about how research teams are balancing speed with influence. |
2:15 p.m.–2:40 p.m Coffee & Connections That late-day second wind. Swing by for a coffee and one more conversation before day one wraps. |
Tuesday
8:00 a.m.–8:50 a.m Make the Morning Count Signal Coffee will be serving until late morning. Grab a drink, settle in, and sign up for a rejuvenating chair massage before we shift into recharge mode. |
10:15 a.m.–10:40 a.m Take Five Need a quick pause in the middle of it all? Stop by if something stuck with you from the morning sessions. |
11:30 A.m.–12:50 P.m Lunch Break Reset Grab lunch and settle into the lounge. A good time to slow down, meet someone new, or pick up a conversation from earlier. |
2:00 p.m.–2:30 p.m Mood Boost Massage We’re switching things up. We’ll have a massage therapist onsite for short sessions—stop by, take a break, and give yourself a minute to reset. |
Wednesday
8:00 a.m.–9:00 a.m. Wellness Wednesday Don't rush this morning. Come by when you’re ready, grab a seat, and ease into the day. |
10:30 a.m.–11:00 a.m Catch Your Breath Take a step back from the noise. Let's talk about what actually moves the needle (and what doesn’t). |
11:45 P.m.–1:00 P.m Worth a Conversation If something from the morning sessions stuck with you, this is a good moment to talk it through. Stop by, connect the dots, and pressure-test what you’re thinking. |
2:15 p.m.–2:40 p.m One Last Reset Before everything wraps, take a moment for yourself. We’ll still have short massage sessions going—come by and close out the week on a good note. |
Throughout the week
Sunday Run Club No pace, no pressure. Just a chance to get outside, move a bit, and meet people before the conference begins. |
Wednesday Private Dinner A smaller, invite-only dinner with a few research and product leaders. Good food, good conversation, no pressure. |
Thursday Research Leadership We’ll be part of a leadership-focused conversation around how research teams are adapting, building influence, and navigating what’s changing. |
Friday Research Roundtable Closing out the week with a roundtable-style session. A chance to reflect, share what’s been working, and talk about what’s next. |
Where to Find Us
Monday
8:00 a.m.–8:50 a.m. Matcha in the Morning We’ll be in the Insight Oasis, our shared lounge with User Interviews and we’re starting the week with matcha. Come and grab cup, a conversation, and a chance to take home a matcha whisk. |
10:15 a.m.–10:40 a.m Between Sessions A quick reset between talks. Swing by to compare notes, ask a question, or just take a breather. |
11:30 P.m.–12:50 P.m Midday Meet-Up Come by and find a lunch buddy. We’ll be in our shared lounge space with User Interviews talking about how research teams are balancing speed with influence. |
2:15 p.m.–2:40 p.m Coffee & Connections That late-day second wind. Swing by for a coffee and one more conversation before day one wraps. |
Tuesday
8:00 a.m.–8:50 a.m Make the Morning Count Signal Coffee will be serving until late morning. Grab a drink, settle in, and sign up for a rejuvenating chair massage before we shift into recharge mode. |
10:15 a.m.–10:40 a.m Take Five Need a quick pause in the middle of it all? Stop by if something stuck with you from the morning sessions. |
11:30 A.m.–12:50 P.m Lunch Break Reset Grab lunch and settle into the lounge. A good time to slow down, meet someone new, or pick up a conversation from earlier. |
2:00 p.m.–2:30 p.m Mood Boost Massage We’re switching things up. We’ll have a massage therapist onsite for short sessions—stop by, take a break, and give yourself a minute to reset. |
Wednesday
8:00 a.m.–9:00 a.m. Wellness Wednesday Don't rush this morning. Come by when you’re ready, grab a seat, and ease into the day. |
10:30 a.m.–11:00 a.m Catch Your Breath Take a step back from the noise. Let's talk about what actually moves the needle (and what doesn’t). |
11:45 P.m.–1:00 P.m Worth a Conversation If something from the morning sessions stuck with you, this is a good moment to talk it through. Stop by, connect the dots, and pressure-test what you’re thinking. |
2:15 p.m.–2:40 p.m One Last Reset Before everything wraps, take a moment for yourself. We’ll still have short massage sessions going—come by and close out the week on a good note. |
Throughout the week
Sunday Run Club No pace, no pressure. Just a chance to get outside, move a bit, and meet people before the conference begins. |
Wednesday Private Dinner A smaller, invite-only dinner with a few research and product leaders. Good food, good conversation, no pressure. |
Thursday Research Leadership We’ll be part of a leadership-focused conversation around how research teams are adapting, building influence, and navigating what’s changing. |
Friday Research Roundtable Closing out the week with a roundtable-style session. A chance to reflect, share what’s been working, and talk about what’s next. |
