The UserTesting Platform

Capture rich, human insight, rapidly and at scale

See and hear as people engage with your products, apps, and services — so you can create better experiences.

Every decision we make is backed by customer-centric research. Human insights allow us to build more beautiful, engaging, and usable designs.

Jacob White Senior Experience Architect, Adobe Consulting

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4.5/5

Based on 719+ reviews

The world’s most innovative brands choose UserTesting

3,000+ customers, including 75 of the Fortune 100 companies

Transform the way products and experiences are built

Learn from customers early in the process. Build and iterate with confidence.

Customer needs and behaviors are changing, always.

Quickly connect with target audiences from across the globe to capture rich feedback and diverse perspectives.

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End-to-end solution for Experience Research

Solutions for

✔ UX design teams ✔ Digital product teams ✔ UX research teams ✔ Marketing teams ✔ Executives and CX leaders

Audience Solutions
Global purpose-built networks for fast, high-quality feedback
Scheduling, notifications, payments
Invite your own participants
Live intercept testing
Custom audience recruiting
Fast Feedback and Insights
Quickly capture feedback on experience
Easy-to-use for all teams
ML-generated insights
Advanced Experience Research
Advanced methodologies
Multi-method testing
Experience tailored for research professionals
Experience Insights Hub
Organize, analyze, and collaborate
Automated tagging
Powerful analysis
30+ integrations
Open API
Professional Services
Strategy & Consulting
Implementation
Research Partners
Training & Workshops
Certification

Drive 665% ROI with UserTesting

A recent Total Economic Impact™ (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize $2.03M in value and 665% in ROI over a three-year period.

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Costa Coffee + UserTesting

Costa Coffee, the world's second-largest coffee shop, designed and optimized its mobile app features with customer insights from UserTesting.

0%

Increase in transactions

0%

Rise in app visits

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Wise + UserTesting

Wise relies on UserTesting to help over 10 million people and businesses manage their money across the world.

0%

Increase in online views of certain pages

0%

Growth in research participants

0%

Savings over traditional research

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"UserTesting makes it really easy for us to tell a larger story in a meaningful way about the challenges our customers are facing."

Rachel Price

Senior Information Architect, Microsoft

"UserTesting is a real staple for us in the design practice at Tesco Bank. It allows us to connect with customers and understand customer in much more depth."

Catherine Rickards

Head of Customer Design, Tesco Bank

Powering over 3,000 of the world's top brands

4.5/5

4/5

Testimonials

UserTesting makes it really easy for us to tell a larger story in a meaningful way about the challenges our customers are facing.

Rachel Price Senior Information Architect, Microsoft
UserTesting helped us understand what our users needed on both a UX and emotional level.

Melanie Perkins Founder & CEO, Canva
Quite simply, we could not have achieved the incredible results we saw without the insights gained through UserTesting. It is by far the most potent weapon in our arsenal.

James Lane UX Manager, AAA Club Alliance

Real human insight, delivered real fast

See how UserTesting can help you make informed decisions and build better experiences — fast, at scale, and with confidence.

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