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User Testing Made Easy Questions? 1-800-903-9493

Watch Real People Use Your Website

Find out where users get stuck and why they leave — in 1 hour.

 
Video of visitor speaking thoughts

Video of a visitor speaking their thoughts as they use your site.

Watch an example »
Written answers to your questions

Written answers to your personalized questionnaire.

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Get feedback from your target audience, for only $39 per participant.

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Thousands of Delighted Customers

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Google Walmart Amazon.com Groupon HP Twitter Hulu Dell
Facebook Cisco New York Times Zynga Ebay Sony Staples Amex
MTv Yahoo LinkedIn Zappos Fox Trip Advisor Wikipedia NBA
intuit National Geographic Etsy Nestle YMCA Evernote CNet ING
"Use it and your site will get better." — Evan Williams · Co-Founder  

How It Works

1. Sign Up in 3 Minutes

You simply specify the users'
demographics and tasks.

2. We Notify our User Panel

Notify user panel

Within seconds, representative users start recording themselves using your site.

3. Get Results in as Little as an Hour

Notify user panel

You quickly receive a video and written
responses from users.

Why UserTesting.com?

  1. Only $39/user ($29 with quantity discounts)
  2. Instantly tap into our 24x7 panel of users
    (or use your own customers)
  3. Users match your target demographics
  4. Observe users in their natural environment
  5. Watch screen activity and hear users' voices
  6. Ask users follow-up questions after the test
  7. Annotate and share clips with colleagues
  8. Download videos to MPEG-4, WMV
    and QuickTime
  9. Receive our highly-rated customer support
  10. 1-year money-back guarantee

What They're Saying

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