November 26, 2014 - 

Usability testing is important. You know it, and we know it. But time and time again, we hear companies say they don’t have a dedicated UX researcher who can develop an effective research strategy, or that they don’t have the … Read More

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design for empathy featured
November 25, 2014 - 

Karen Cross, Design Manager at Atlassian, recently presented a webinar with us about designing enterprise products with empathy for the user. Today’s Q&A post is a follow-up to the webinar. Enjoy! Q: For those who haven’t watched it yet, what were … Read More

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November 24, 2014 - 

In today’s guest post, Jacklyn Cummins, Usability Analyst for, shares the testing process she uses to ensure a great cross-channel experience. Enjoy!   Do you want to ensure you are providing your customers with a consistent, usable experience across all … Read More

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November 20, 2014 - 

Earlier this week, we hosted a UX Forum and Roundtable Event with the UserTesting team, our clients, and other UX pros. We set up five tables with different discussion topics to get everybody talking about some important issues going on … Read More

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November 18, 2014 - 

Okay, we all know abstractly that understanding customer behavior is important for B2B companies, but what about the nitty-gritty details? What exactly can you do to grow your audience, delight customers, and boost sales? To uncover what truly works, we … Read More

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November 17, 2014 - 

Today’s post is an excerpt from our free eBook, A Complete Guide to User Testing Your Next Project. Enjoy! The time is right. Maybe you’re about to launch a new product, or you’re in the early stages of a website … Read More

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November 14, 2014 - 

Imagine this scenario: You have the opportunity to work on one of two exciting new projects. One is a piece of wearable technology, like Pebble or Google Glass. You’d have the opportunity to enable people to live healthier, more connected … Read More

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Happy World Usability Day!

November 13th, 2014
November 13, 2014 - 

What is World Usability Day? November 13 is a day to celebrate the advancements we’ve made in making the world an easier, better, and more accessible place to live. It’s also a day to spread the word about why it’s … Read More

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November 12, 2014 - 

How long will your users wait for a page to load? Will they wait the same amount of time for a video to buffer or a document to download? How long will it take before they close their tab in … Read More

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November 11, 2014 - 

Those involved with the success of a website have an array of research tools and tactics at their disposal. Just to name a few methods, you could use: Usability testing A/B testing Surveys Card sorting Eye tracking Ethnography It’s easy … Read More

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