April 9, 2014 - 

If you’re like most Internet users, you’ve been there before: you fill out a form on a website, and you’re faced with something like this: Perhaps the most loathed of all Internet security measures, a CAPTCHA (Completely Automated Public Turing … Read More

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April 8, 2014 - 

We’re on a quest. To save the mobile web experience. To put an end to lackluster apps. To arm our design (and engineering) friends with the information they need to earn a 5-star review on their next mobile project. No … Read More

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April 7, 2014 - 

While UserTesting has been a go-to tool for many of our friends in User Experience roles, we’ve quickly come to realize that the insights gained from video feedback is the hidden weapon for Marketing and Product teams. That being said, … Read More

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April 4, 2014 - 

When users engage with an organization through a specific channel, they don’t consider it to be the “email channel” or the “web channel” (as companies may refer to them internally). Instead, they see the interaction as one of many that … Read More

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April 1, 2014 - 

One decision can change the course of your life and each one of us makes thousands of decisions everyday. But making decisions can be hard. With UserTesting’s brand new mobile app, Query, it doesn’t have to be. By harnessing the power … Read More

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March 28, 2014 - 

On a beautiful day in mid-March, some of us at UserTesting took a few hours off from making the web a better place to try and make a difference in the Palo Alto Baylands here in the South San Francisco … Read More

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March 21, 2014 - 

Last week, Google rolled out the latest version of their search results page to mixed reviews. With a number of prominent outlets detailing the changes, we decided to take a it a step further and put it to the test. … Read More

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March 17, 2014 - 

In the world of online sales, nothing can be more troubling than low conversion rates. Customer purchases come at a premium, and online marketers lean on social media, retargeting, word of mouth, and plenty more to pull visitors into their … Read More

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March 14, 2014 - 

Prepare yourself for a worldwide tour of UX best practices, tricks of the trade, and overall awesomeness. We’ve compiled a list from across the globe of 30 of our favorite user experience and usability conferences, workshops and training sessions for 2014. … Read More

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March 13, 2014 - 

The popular real estate company Zillow firmly believes in creating great user experiences, and they’ve been using UserTesting to improve their customers’ experience on both the mobile and full websites. At one point, Zillow’s UX team discovered that slow-loading search … Read More

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