segmentation featured-01
October 1, 2014 - 

Today’s guest post comes from Hillary Wilmoth, Product Marketing Manager at Monetate. Enjoy! I’m the type of nerd who focuses on my job (which is basically explaining to people why improving customer experiences on the internet is so important) at … Read More

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September 30, 2014 - 

‘ On September 23, we hosted a webinar with Luke Wroblewski on designing for today’s mobile world. The recording of the webinar is now available to view on-demand! Here are a handful of our favorite quotes from Luke’s presentation: “Traffic, … Read More

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Sketches with the phrase "web design does not equal iOS design"
September 29, 2014 - 

Twice a week, I join a small group of developers and designers for a meetup we call @CoMoNSCoder. The focus of the session is to co-work and collaborate on iOS projects. During the semester, students from the Mobile App Development … Read More

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September 26, 2014 - 

Apple, PayPal, Qualcomm, and other companies are releasing beacons: Bluetooth-friendly transmitters that can send messages to smartphones and tablets based on the user’s location. Beacons are being marketed as a way for retail stores, airlines, and events to enhance the … Read More

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lou rosenfeld
September 24, 2014 - 

All businesses collect user data from somewhere (and often everywhere). From analytics and customer behavior to design and usability, different teams within a company get their data from different sources. All of this user research results in piles and piles … Read More

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most hated featured-01
September 23, 2014 - 

Ever since the early days of online marketing, pop-up ads have been annoying. Back in 2004, pop-ups were the most hated web experience, according to Nielsen Norman Group. Since then, the inventor of pop-up ads has publicly apologized for his … Read More

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Peter Hughes headshot
September 22, 2014 - 

Today’s post comes from Peter Hughes, usability expert and founder of Ascest. Enjoy! There are a couple of different ways to run a usability test: Moderated, whereby an interviewer (moderator) works with a test participant; Or unmoderated, where the test … Read More

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September 19, 2014 - 

Twitter has gotten a lot of attention lately for its plan to introduce an algorithm-based feed in 2015. Twitter claims that the current feed, which displays tweets in reverse chronological order, doesn’t provide the most relevant content for the user. The … Read More

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September 17, 2014 - 

So you’re digging through your analytics when you notice that, uh-oh, you’re starting to pick up traffic to your 404 error page. But you’re not too worried about it because you’ll get the broken link fixed, and that’s all you … Read More

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September 16, 2014 - 

Not to sound too much like Steve Carell, but I love lab. As a UX researcher, the usability lab at my previous job was my home away from home. I set up the conditions, I set up the technology, and … Read More

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