September 19, 2014 - 

Twitter has gotten a lot of attention lately for its plan to introduce an algorithm-based feed in 2015. Twitter claims that the current feed, which displays tweets in reverse chronological order, doesn’t provide the most relevant content for the user. The … Read More

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September 17, 2014 - 

So you’re digging through your analytics when you notice that, uh-oh, you’re starting to pick up traffic to your 404 error page. But you’re not too worried about it because you’ll get the broken link fixed, and that’s all you … Read More

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September 16, 2014 - 

Not to sound too much like Steve Carell, but I love lab. As a UX researcher, the usability lab at my previous job was my home away from home. I set up the conditions, I set up the technology, and … Read More

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September 12, 2014 - 

Motorola’s new wireless earbud, Hint, will make its debut this fall. The Hint is a tiny, Bluetooth-enabled earbud that allows users to perform voice searches, get directions, listen to text messages, interact with apps, and, of course, take phone calls. … Read More

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September 10, 2014 - 

Today’s post is an excerpt from our eBook, Analytics + UserTesting: The Secret Weapon of Conversion Rate Optimization. Enjoy! In the world of online marketing, nothing can be more troubling than low conversion rates. Customer purchases come at a premium, … Read More

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apple releases featured
September 9, 2014 - 

Today at Apple Live, we learned about a few big releases that could make a big impact on Apple fans’ user experience—and the way they interact with your brand. Here are the major highlights that developers and businesses need to … Read More

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The Four Mobile Traps
September 8, 2014 - 

Companies creating mobile apps and websites often underestimate how different the mobile world is. They assume incorrectly that they can create for mobile using the same design and business practices they learned in the computing world. As a result, they … Read More

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September 5, 2014 - 

September is a big month for device releases. On Wednesday, Samsung made a series of new product announcements: the Galaxy Note 4, the Galaxy Note Edge, and the Gear virtual reality headset. Next week, Apple is expected to announce the … Read More

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September 4, 2014 - 

Do you know how users interact with your product on an ongoing basis? When the learning curve tapers off? Whether they become bored and fatigued over a period of days, weeks, or months? Hopefully you’re already running user tests on … Read More

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a-b you've never thought of-01
September 2, 2014 - 

Let’s make a deal. If I promise to be completely honest, will you promise to keep reading this post? Because, the truth is, I don’t actually know the best A/B test idea you haven’t thought of. But, wait! Don’t leave! You … Read More

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