How It Works

You create the test and we'll get the testers.
We let you “look over the shoulder” of your target audience while they use your website, so you can
see and hear where users get stuck and why they leave.

1 Create Your Test
- Describe the tasks you want users to perform
- Want to test your shopping cart? Your landing pages? Your competition? Just select one of our customizable templates. We've written the tasks for you, so you can launch your test in 3 minutes.
- No code is needed, so you can watch users test anything:
  - your website
  - your competitor's website
  - prototypes
  - Facebook games
  - mobile sites and mobile apps
2 We Notify Your Target Market

Select participants from our large user panel, specifying demographics to screen for your target audience
OR
Run tests with your own customers
OR
Run tests with visitors intercepted live on your website
3 Get Feedback in an Hour
- Watch videos of participants using your site. Hear them describe where they get stuck or confused.
- Receive written answers to your personalized questionnaire
- Interact with users after the test and ask follow-up questions
4 Share With Your Team
- Edit, annotate, make clips and download videos
- Combine your favorite clips into a highlights reel
- Email highlights to colleagues