Alex Silveira About the author: Alex is an Integrated Marketing Manager at UserTesting. When she's not chatting it up with the industry's best and brightest, you'll find her scouring the city for great new places to eat. Image Research Answering your questions about collecting remote customer feedback Read more Image CX Why CX is the key to survival in 2020 and beyond Read more Image Marketing How we leverage UserTesting: how marketers can bridge the empathy gap Read more