Reports

Industry reports and guides for product, design, and competitive studies to bring you actionable data and insights.

Featured reports

Report
Pulse Report: Financial Services, Q4 2024
Uncover trends in financial services and how they present both opportunities and challenges in this quarterly Pulse Report.
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Report
Generative AI chatbots: overhyped but still underestimated
At age 2, the most successful newcomer in tech history has a lot of...
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Report
Pulse Report: High-tech, Q4 2024
Discover how tech-savvy customers are pushing the boundaries of innovation and what it takes for companies to win in a hyper-competitive, fast-evolving landscape.
Learn more
Report
Pulse Report: Healthcare, Q4 2024
Uncover the drivers behind patient trust and how innovative healthcare teams can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Healthcare Pulse Report.
Learn more
Report
Pulse Report: Retail, Q4 2024
Uncover the drivers behind consumer loyalty and how innovative retailers can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Retail Pulse Report.
Learn more

Report

Pulse Report: Financial Services, Q4 2024

Uncover trends in financial services and how they present both opportunities and challenges in this quarterly Pulse Report.

Learn more

Report

Pulse Report: High-tech, Q4 2024

Discover how tech-savvy customers are pushing the boundaries of innovation and what it takes for companies to win in a hyper-competitive, fast-evolving landscape.

Learn more

Report

Generative AI chatbots: overhyped but still underestimated

At age 2, the most successful newcomer in tech history has a lot of...

Pulse Report: Healthcare, Q4 2024

Uncover the drivers behind patient trust and how innovative healthcare teams can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Healthcare Pulse Report.

Learn more

Report

AI and insurance CX: consumer trust, challenges, and opportunities in a digital era

It’s hard to overstate the complexities of navigating the modern insurance landscape, and the...

Pulse Report: Retail, Q4 2024

Uncover the drivers behind consumer loyalty and how innovative retailers can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Retail Pulse Report.

Learn more