On-Demand Webinar

How to safely and securely measure your patients’ experiences

These days, patients expect more out of their digital and in-person experiences than just quality care. For example, 68% of patients say they are more likely to choose providers that can book, change, or cancel appointments online, and 59% of Gen Y patients say they would switch doctors for ones with better online access. Understanding what it’s like to be your patient is the first step toward improving their care.

UserTesting’s HIPAA compliance meets the data security and protection needs of healthcare organizations looking to use real human insight to build patient-first digital experiences. Test and capture perspectives in a manner that is compliant with HIPAA when handling personal health information.

Join Lija Hogan, UserTesting’s Customer Experience Consultant, as she walks you through the steps of measuring your patients' digital, mobile, and in-person experiences.

On-Demand Webinar

How to safely and securely measure your patients’ experiences

Watch on-demand

Speakers

Lija Hogan
Lija Hogan
UserTesting
Principal, Customer Experience Consultant

Additional Resources

  • Report

    The Forrester Wave™: Experience Research Platforms, Q2 2023

  • teaser image webinar screen yellow

    Webinar

    Discovery and innovation research

  • BeforeYouBuildTheBot-hero-image

    Blog

    Before you build the bot: 3 ways to make sure your AI actually helps

    Brands face mounting pressure to deploy AI-powered customer experiences. AI shopping assistants, conversational features...
  • teaser image for webinar sparkle coral

    Webinar

    Pulse Report: Retail Q2 2025 overview

  • 5 truths about campaign readiness Hero Image

    Blog

    5 truths about campaign readiness

    If your team’s go-to-market strategy hinges on performance data after launch, you're in common...
  • UX designs that convert- 4 ways observing Live Conversations accelerates growth Hero Image

    Blog

    UX designs that convert: 4 ways observing Live Conversations accelerates growth

    Your UX strategy should do more than just looking good. In the process of...