Three innovative ways Canadian companies use emotional data to redefine CX

October 5th, 2020 | 60 minutes

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Join UX experts from some of Canada’s biggest brands for a virtual roundtable discussion about how Canadian companies are using emotional data to innovate and improve customer experience. Learn how understanding and measuring emotion can lead to increased loyalty for your organization.

Our panel includes Tiffany Kieboom, Research Lead at ATB Financial; Lexie Lawrence, UX Researcher at Westjet; and Stephen Seo, UX Designer at Mercatus, and will be moderated by UserTesting Solutions Consultant, Amanda Woods.


Tiffany Kieboom

ATB Financial
Research Lead

Lexie Lawrence

User Experience Researcher

Stephen Seo

UX Designer