Take a deep dive into Costa Coffee’s design and development processes that improve the user experiences of coffee-lovers in the “Costa Coffee To Go” app, and the digital tools like UXCam and UserTesting that support them. 

Learn from Dave Adamson (Sr. Manager Global Digital Experience at Costa Coffee) and Daniel Tomlinson (Sr. Manager Global Digital Analytics at Costa Coffee) and get insights into Costa Coffee’s app experiences and see how the team optimised their registration flow, customer reward program, and other initiatives.  

You’ll take away:  

• How Costa Coffee increased app registrations by 15% by simplifying the sign-on process 
• How Costa Coffee collects quantitative and qualitative user insights to improve app experiences at scale 
• Insights into Costa Coffee’s digital organization, design and product development processes  

Register now to save your spot.

This webinar is organised in collaboration with Costa Coffee and UXCam. Click here to view the privacy policy.