Transform your customer experience: Tips from the trenches

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Looking to inform your decisions and processes with human insight? 

Learn how top growth ordering and delivery company, Drizly, mitigates risk by taking the guesswork out of their product development process and incorporate direct customer feedback at each stage of their process to make confident decisions, fast. 

Watch this on-demand webinar for an insightful discussion with Kat Rutledge, Sr. UX Researcher at Drizly, and Ken Sigel, Director of Product Design, as they delve into the impact that embedding human insight into your workflow has on reaching business goals. 

Don’t miss this fireside chat-style webinar where Kat and Ken dive into best practices and lessons learned—sharing their first-hand knowledge and expertise on what it’s like to bring an experience research solution to an organization and marry human insight with existing processes. 

In this session, you’ll learn:

  • How to add human insight to your workflow without major disruptions
  • How to gain budget and internal buy-in with key stakeholders for a human insight solution
  • Best practices for tracking early results and measuring your success

Kat Rutledge

Sr, UX Researcher

Ken Sigel

Director, Product Design