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Jennifer DeRome

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About the author: Jennifer is a Marketing Content Writer for UserTesting. When she's not dreaming up new angles and articles, you can find her traveling around the world or enjoying a glass of wine with friends.

Jennifer's articles


[Live webinar] The Streaming Media CX Index: What customers expect from SVOD experiences


[Live webinar] 3 Digital transformation strategies driving CX


Product, process, and people: Product Decoded interviews Chris Abad, VP of Product at UserTesting


[Live webinar] CX goes mainstream: Top five trends driving the future of customer experience


[Live webinar] UserTesting and Forrester: How human-insights focused organizations become CX leaders


Human Tech with Dr. Susan Weinschenk: How human insights drive customer-first design

[Live webinar] Nordstrom Rack | Hautelook: Building a customer-centric culture

Insights on 2017 CX trends and 2018 predictions

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