Jennifer DeRome

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About the author: Jennifer is a Marketing Content Writer for UserTesting. When she's not dreaming up new angles and articles, you can find her traveling around the world or enjoying a glass of wine with friends.

Jennifer's articles

Insights on 2017 CX trends and 2018 predictions

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Airlines: Improve your CX and your ROI will follow


Canadian Tire gathers continuous human insights to build better products


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