Frequently Asked Questions from Test Participants
No.
Test participants get paid $10 for each completed test and up to $120 for a Live Conversation with a customer. A test consists of a 20-minute recording and answers to four follow-up written questions. A Live Conversation requires you to get on a video conference call with a customer at a scheduled date and time. Payments are made daily for tests completed seven days earlier.
If your practice test is approved, you’ll start receiving emails notifications about test opportunities. New tests are posted daily.
You can use either a PC or Mac that meets these requirements:
PC
- Operating system: Windows 7, 8 or 10.
- Memory: At least 1 GB of total RAM and 600MB of available RAM.
- Free disk space: At least 7 GB of free disk space.
- Browser: Chrome, Firefox, Edge
- Upload speed of at least 3.0 Mbps
Mac
- Operating system: OS X 10.7 or higher
- Memory: At least 1 GB of total RAM and 600MB of available RAM.
- Free disk space: At least 7 GB of free disk space.
- Browser: Chrome, Firefox, Safari
- Upload speed of at least 3.0 Mbps
For mobile tests, you need an Android or iOS mobile phone or tablet. Once you are approved on your desktop to become a test participant, you can then participate in mobile testing. For mobile tests, your device will need to meet these requirements:
iOS
- Operating system: iOS 12 or higher
- Memory: At least 400MB of available space on your device and 20% battery life when you try to take a test.
Android
- Operating system: Android OS 7.0 or higher
- Memory: At least 400MB of available space on your device and 20% battery life when you try to take a test.
Yes. If you don’t own a microphone, here’s an inexpensive one that we recommend.
Yes. You’ll need to download the screen recorder onto your computer when you apply to become a test participant.
Yes.
UserTesting does not withhold any taxes from payments. Test participants are responsible for determining any tax liabilities incurred from payments received by UserTesting.
The application process is simple. Complete a short practice test and fill out some basic demographic information. Apply to be a test participant.