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Other Frequently Asked Questions

Do I have to pay to be a contributor?

No.


How much do I get paid and when do I get paid?

Rewards range from $4 to $120 USD per test, depending on the test type. Short tests which usually take 5 minutes pay $4 each. Whereas a 20-minute test involving screen and audio recording and up to 4 follow-up written questions pays $10 USD. Live Conversation tests, which require joining a scheduled video conference call, offer reward amounts between $30 to $120 depending on the duration of the conversation. Payments for completed tests are sent 7 days later.


How soon will I be able to start getting paid to test?

If your practice test is approved, you’ll start receiving emails notifications about test opportunities. New tests are posted daily.


What kind of device do I need?

Please use a device that meets our following minimum requirements:

Windows

  • Operating system: Windows 7, 8 or 10.
  • Memory: At least 1 GB of total RAM and 600MB of available RAM.
  • Free disk space: At least 7 GB of free disk space.
  • Browser: Chrome, Firefox, Edge
  • Upload speed of at least 3.0 Mbps

Mac

  • Operating system: OS X 10.7 or higher
  • Memory: At least 1 GB of total RAM and 600MB of available RAM.
  • Free disk space: At least 7 GB of free disk space.
  • Browser: Chrome, Firefox, Safari
  • Upload speed of at least 3.0 Mbps

iOS

  • Operating system: iOS 13 or higher
  • Memory: At least 400MB of available space on your device
  • Battery level: At least 20%

Android

  • Operating system: Android OS 7.0 or higher
  • Memory: At least 400MB of available space on your device
  • Battery level: At least 20%

Note: We do not recommend using Xiaomi devices with the UserTesting App for Android, as we have seen issues with these devices.


Do I need a microphone to be a contributor?

Yes. If you don’t own a microphone, here’s an inexpensive one that we recommend.


Do I need to download anything?

You will not need to download anything to your computer for the practice test. However, you will need to add our recorder extension to your Chrome Browser if you join us as a contributor. Our recorder only runs while you are taking a test.


Is PayPal the only way to get paid?

Yes.


Are my payments taxed?

UserTesting does not withhold any taxes from payments. Contributors are responsible for determining any tax liabilities incurred from payments received by UserTesting.


How do I apply to be a contributor?

The application process is simple. Complete a short practice test and fill out some basic demographic information. Apply to be a contributor.