UserTesting product releases
January 2023 product release
Make customer-driven decisions with greater efficiency and collaboration
With another year in the books, 2023 is here. Regardless of what this year's roadmap entails, whether it's continuing a transformation or fine-tuning your digital experience, the start of the year is a great time to reflect, ignite, and align a commitment to your customers.
That’s why we’re excited to announce UserTesting’s latest product release. We’re launching new features to the Human Insight platform that empower teams to make customer-driven decisions with greater efficiency, organization, and collaboration.
With this release, informed decision making is more efficient than ever with features that streamline workflows and facilitate collaboration like curated workspaces, screener question guidance, and highlight reel enhancements.
See what's included below, register for a webinar overview, or request a free trial.
Make it faster for co-workers to find content relevant to them. Ensure teams can easily work together and share customer insight rapidly.
Workspace page: Ensure platform users get the most value possible by curating relevant content on a landing page that shows up when they log in. Curate tests and highlight reels into scannable, personalized views.
Hidden workspaces: Create communal environments where users with similar goals can easily collaborate and share. Allow account administrators to toggle access to workspaces to hide from general audiences. Integrate users in one account while providing centralized control over tests and session units.
Highlight reel enhancements: Enable your organization to make customer-centered decisions faster with improved highlight reel functionality. Share customer stories with stakeholders in an easily consumable and actionable format.
Previous product releases
As the end of the year comes into focus, a burst of energy and focus is in the air. The holidays are just around the corner, Black Friday and Cyber Monday initiatives are ready to launch, and teams are working harder than ever to exceed the growing expectations of customers.
That’s why we’re excited to announce that, in our latest market release, we’re introducing new features that will help teams access, scale, and leverage valuable customer insight, across your organization.
In this release, we're enhancing our product experience with better contributor connections and feedback collection, outcome-focused test creation, and analysis automation, and improved access to insights for all teams.
Understand your customers
Better content discovery and stakeholder participation capabilities, designed to make insights more available for all teams across an organization.
Card sorting: Design better information architecture that aligns with your customers’ mental models with a fully integrated card sorting experience.
Quantum Metric: Seamlessly bridge qualitative and quantitative insights to get a full spectrum view of your customer experience with session-to-session mapping between UserTesting and Quantum Metric.
Fuel Cycle: Efficiently launch tests to community members that know and trust your brand, directly from the UserTesting platform.
Get to insights faster
Access a pre-structured set of task templates and post-test analysis, auto-generated to point you to the most relevant insights
Grouped tasks and results: Choose a set of grouped tasks that aligns with your goal—like findability, content, and visual appeal—to see the results auto-generated in your Metrics tab. Pre-configured task groups and results streamline your test creation and post-test analysis to speed time to insight.
Scale customer insights
Better content discovery and stakeholder participation capabilities, designed to make insights more available for all teams across an organization
Global search: Search across multiple content types to access prior studies or quickly find the insights you need to share with your team and inform business decisions.
Workspace page: Access most-recently engaged content like tests, drafts, and highlight reel thumbnails—in a single view.
Hidden observers (Live Conversation): Seamlessly invite more teams to Live Conversation sessions—without disrupting the session as observers come and go.
En français … UserTesting: We’re excited to share that the UserTesting platform is now available in French for both customers and contributors.
Native media testing: Gather perspectives on media assets and securely upload an audio or video file directly onto UserTesting. Get fast feedback on products and experiences from contributors—before launching them publicly.
Test-level instant insight: Save hours of analysis and automatically detect patterns, anomalies, and key insights across multiple sessions and get straight to the aggregated results and high-value insights.
Redesigned navigation experience: Navigate and collaborate with a more intuitive, persistent navigation bar, folder management, a workspace switcher, and easily accessible resources.
Redesigned card sorting experience: View video feedback alongside card sorting metrics to gather a complete understanding of contributors’ mental models with this streamlined solution.
Self-service SSO: Provide an easier, faster way to provision SSO and conduct ongoing management of SSO settings. By allowing users to log in to the UserTesting platform with their corporate credentials, SSO provides customers with a more efficient and secure way to access the platform and manage platform users. Additionally, admins are now able to access the SSO settings page within the platform, which allows them to complete the initial SSO setup and manage it on an ongoing basis should any changes need to be made.
Insight customization: Customers can now give feedback on automatically-generated insights by adding their own custom terminology and providing feedback on the value of those insights.
Usage management for workspaces: Manage platform usage across the organization for teams leveraging workspaces for different departments, user groups, or lines of business.
UserTesting is HIPAA compliant: The UserTesting platform is now HIPAA compliant, enabling customers that are covered entities to gather feedback and insights, which includes managing protected health information, from the UserTesting Contributor Network or their own patients securely and confidently.
Seamless recorder for Invite Network: Tap into insights from employees, existing customers, industry experts, and people within unique demographics faster and easier than ever before.
Category filtering in the template gallery: Find relevant templates faster by filtering for templates based on your business goals.
Metaverse and virtual reality templates: Create the best, most immersive experiences for games, products, services, and other virtual reality (VR) experiences in any metaverse.
Enhanced usage and history dashboard: Efficiently track, monitor, and manage the UserTesting platform across your organization through increased visibility into overall testing capacity, usage by team member and workspace, as well as the account’s flex usage.
New training courses: Access new resources through the UserTesting University to help scale human insight with ease.
As the end of the year comes into focus, a burst of energy and focus is in the air. The holidays are just around the corner, Black Friday and Cyber Monday initiatives are ready to launch, and teams are working harder than ever to exceed the growing expectations of customers.
That’s why we’re excited to announce that, in our latest market release, we’re introducing new features that will help teams access, scale, and leverage valuable customer insight, across your organization.
In this release, we're enhancing our product experience with better contributor connections and feedback collection, outcome-focused test creation, and analysis automation, and improved access to insights for all teams.
Understand your customers
Better content discovery and stakeholder participation capabilities, designed to make insights more available for all teams across an organization.
Card sorting: Design better information architecture that aligns with your customers’ mental models with a fully integrated card sorting experience.
Quantum Metric: Seamlessly bridge qualitative and quantitative insights to get a full spectrum view of your customer experience with session-to-session mapping between UserTesting and Quantum Metric.
Fuel Cycle: Efficiently launch tests to community members that know and trust your brand, directly from the UserTesting platform.
Get to insights faster
Access a pre-structured set of task templates and post-test analysis, auto-generated to point you to the most relevant insights
Grouped tasks and results: Choose a set of grouped tasks that aligns with your goal—like findability, content, and visual appeal—to see the results auto-generated in your Metrics tab. Pre-configured task groups and results streamline your test creation and post-test analysis to speed time to insight.
Scale customer insights
Better content discovery and stakeholder participation capabilities, designed to make insights more available for all teams across an organization.
Global search: Search across multiple content types to access prior studies or quickly find the insights you need to share with your team and inform business decisions.
Workspace page: Access most-recently engaged content like tests, drafts, and highlight reel thumbnails—in a single view.
Hidden observers (Live Conversation): Seamlessly invite more teams to Live Conversation sessions—without disrupting the session as observers come and go.
