On-Demand Webinar

How human insights can elevate UX measurement and help you make more informed decisions

Discover why quantifying and benchmarking experienced is key to demonstrating ROI

Learn how to quantify a product’s user experience, compare them with market competitors, and track them over time. Hear examples from UserTesting customers that are not only able to quantify their UX but use these benchmarks to elevate UX research to board level discussions and make better strategic decisions for their business.

Key Takeaways:

  • Learn how to quantify and benchmark UX in a way that goes beyond NPS and CSAT scores.
  • Get practical insights on how to implement these methods to improve overall customer experience.
  • Understand how these methods can be used at an executive level to make more informed decisions and drive better business outcomes.

On-Demand Webinar

How human insights can elevate UX measurement and help you make more informed decisions

Watch on-demand

Speakers

Caroline Vize
Caroline Vize
UserTesting
Senior Solutions Consultant
Alexander Muir TSB
Alexander Muir
TSB
Senior Manager UX Research

Additional Resources

  • Report

    The Forrester Wave™: Experience Research Platforms, Q2 2023

  • teaser image webinar screen yellow

    Webinar

    Discovery and innovation research

  • BeforeYouBuildTheBot-hero-image

    Blog

    Before you build the bot: 3 ways to make sure your AI actually helps

    Brands face mounting pressure to deploy AI-powered customer experiences. AI shopping assistants, conversational features...
  • teaser image for webinar sparkle coral

    Webinar

    Pulse Report: Retail Q2 2025 overview

  • 5 truths about campaign readiness Hero Image

    Blog

    5 truths about campaign readiness

    If your team’s go-to-market strategy hinges on performance data after launch, you're in common...
  • UX designs that convert- 4 ways observing Live Conversations accelerates growth Hero Image

    Blog

    UX designs that convert: 4 ways observing Live Conversations accelerates growth

    Your UX strategy should do more than just looking good. In the process of...