On-Demand Webinar

How human insights can elevate UX measurement and help you make more informed decisions

Discover why quantifying and benchmarking experienced is key to demonstrating ROI

Learn how to quantify a product’s user experience, compare them with market competitors, and track them over time. Hear examples from UserTesting customers that are not only able to quantify their UX but use these benchmarks to elevate UX research to board level discussions and make better strategic decisions for their business.

Key Takeaways:

  • Learn how to quantify and benchmark UX in a way that goes beyond NPS and CSAT scores.
  • Get practical insights on how to implement these methods to improve overall customer experience.
  • Understand how these methods can be used at an executive level to make more informed decisions and drive better business outcomes.

On-Demand Webinar

How human insights can elevate UX measurement and help you make more informed decisions

Watch on-demand

Speakers

Caroline Vize
Caroline Vize
UserTesting
Senior Solutions Consultant
Alexander Muir TSB
Alexander Muir
TSB
Senior Manager UX Research

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