Press Release
SAN FRANCISCO, Calif. – October 18, 2022 – UserTesting (NYSE: USER), a leader in video-based human insight, today announced the winners of the illumi Awards at The Human Insight Summit (#THiS22). The Human Insight Summit is UserTesting’s annual customer conference dedicated to helping organizations adapt their businesses to continual changes taking place, through the application of human insight. The event brings together some of the best minds in research, design, product, and marketing from around the globe from Fortune 500 companies to small and medium-sized businesses.
“The illumi Awards are a highlight of the year, as we learn the innovative strategies that companies employ for creating exceptional customer experiences,” said Andy MacMillan, CEO of UserTesting. “The stories coming from the illumi Awards are truly inspirational, as they showcase the most innovative ideas in providing exceptional customer experiences using the UserTesting Human Insight Platform, that all companies should emulate.”
Winning organizations demonstrated an ability to leverage human insight from UserTesting to achieve excellence in customer experience, improved product and marketing innovation, and heightened team productivity. Hundreds of organizations entered submissions to win this year, resulting in 10 category winners and 12 Distinguished Luminaries, each with remarkable stories of success and impact.
UserTesting congratulates all this year's illumi Award Winners and Distinguished Luminaries.
Category Winners:
We also congratulate the Distinguished Luminaries: 1-800-PACK-RAT, Equinox, FanDuel, GSK, Philips Experience Design, RBC, Ring, SkipTheDishes, Tealium, UHG, Walmart, and Wayfair
UserTesting Technologies, Inc.
Susie Penner
press@usertesting.com
About UserTesting
UserTesting enables organizations to craft exceptional customer experiences through actionable human insights. With the world’s strongest participant network, AI-driven insights, comprehensive feedback solutions, and expert-level