What is Human Insight
Human Insight World (HiWorld) is an interactive, online event designed to bring customer experience professionals together to learn and be entertained. Attendees include the best in research, design, product, and marketing—from Fortune 500 companies to small and medium-sized businesses.
Join us for HiWorld to find new ways to use human insights to create world-class customer experiences. Hear customer stories and use cases and learn best practices across industries, so you can get the most out of the UserTesting platform while you network with peers.
HiWorld takes place over three, half-days of group breakouts, live keynotes, class workshops, Q&A, networking sessions, and fun activations. As an interactive, virtual event, HiWorld is designed to drive engagement between attendees, partners, speakers, and UserTesting experts.Sign up to access on-demand
What to expect
Co-Founder, Sudden Compass and
Global Tech Ethnographer
Dr. Tricia Wang helps companies innovate and grow by integrating big data or customer and market data, with thick data, the human element that is invisible in quantitative data. Tricia is the cofounder of Sudden Compass, a firm that helps companies leverage data to move faster.
Marketing Professor at the Wharton
School at the University of Pennsylvania
and Internationally Bestselling Author
Jonah Berger is a marketing professor at the Wharton School at the University of Pennsylvania and internationally bestselling author of Contagious, Invisible Influence, and The Catalyst. Dr. Berger is a world-renowned expert on change, word of mouth, influence, consumer behavior, and how products, ideas, and behaviors catch on.
What our customers said about THiS19
And why you should attend HiWorld
DJ Heo Project Researcher, Intercom
Given it was UserTesting's inaugural summit, I didn't know what to expect. Generally I tend to find inaugural conferences to be a hit or miss because it's everyone's first time gathering for that event, but THiS19 definitely exceeded my expectations!
Matthew Eisenberg UX/UI Product Designer, RealMassive.com
I had a great time. I'm impressed by the quality of execution and attention to detail.
Victoria Della Sala Human Factors Grad Student
The breakout session on storytelling was amazing! I can't say enough good things about the presenters on their content.
Meredith McNeill Director of User Experience, Rothy’s
It was fun connecting with other folks using UserTesting daily and hearing how they’re using it. Was great for idea generation and conversation starters amongst my team on more ways we can use UserTesting in our regular workstreams.
University Live8:30 AM – 12:00 PM PDT
Opportunities to network and share
Main Conference8:30 AM – 1:00 PM PDT
Interactive discussion groups
Main Conference8:30 AM – 12:30 PM PDT
Select the option that best meets your needs
Join us the day before HiWorld for University Live—a half-day of in-depth, interactive training led by experts from UserTesting. Join us to learn, connect, and have fun, no matter where you are in the world. Seats are limited to 50 people per workshop.
Human Insight World
HiWorld is a free, virtual customer conference with two, half-day sessions that feature live-streamed keynotes, breakout sessions, and interactive networking activities.
Human Insight World is an experience
anchored by the world’s greatest companies.
The UserTesting Award Program seeks to inspire the world to think about human insights as a key ingredient for customer experience excellence, business innovation, and organizational success. We want to recognize and celebrate those who use UserTesting to make a meaningful difference in these areas.Learn more