We make the world more user-friendly

Our core values

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    Get better

    Change is inevitable—so are mistakes. We embrace both to continuously learn, evolve, and grow as a team.

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    Drive results

    Excellence from each of us is required for our shared success. We’re focused on results and work with a sense of ownership and urgency.

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    Customers first

    Our most important job is to help our customers be successful. We’re detail-oriented and earn their trust through our expertise, integrity, and reliability.

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    Be kind

    Being kind makes us stronger. We’re humble, authentic, and treat each other with respect. We’re trusting and always assume positive intent.

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    Keep it simple

    Simple doesn’t equal easy. We’re intentional and focused—we believe in quality over quantity. We reduce ideas and solutions to their most seamless, elegant options.

Daily life at UserTesting

  • Great locations

    Great locations

    Our offices are in San Francisco, CA, Mountain View, CA, Atlanta, GA, and Edinburgh, Scotland. Many positions have the flexibility to work from any office.

  • Work/life balance

    Work/life balance

    It’s not about the hours you work, it’s about the work you do. We have generous paid vacation, holidays, paid family leave, and days off to volunteer.

  • Health and wellness

    Health and wellness

    We focus on total wellness. We offer a fitness or wellness reimbursement, onsite chair massages, and healthy catered lunches, snacks, & drinks.

  • Learning opportunities

    Learning opportunities

    We’re into learning and growing. As an employee, you’ll get an education allowance to use toward college courses, conferences, books and training materials to help you get better.

  • Collaborative team

    Collaborative team

    Our team is the best. We work in a highly collaborative environment, share feedback openly, bring great ideas to life, and have a ton of fun.

  • Awesome products

    Awesome products

    Our platform helps top companies listen to their customers and create great experiences. We know that our work makes the world a more user-friendly place.

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