We make the world more user-friendly
Our core values
Change is inevitable—so are mistakes. We embrace both to continuously learn, evolve, and grow as a team.
Excellence from each of us is required for our shared success. We’re focused on results and work with a sense of ownership and urgency.
Our most important job is to help our customers be successful. We’re detail-oriented and earn their trust through our expertise, integrity, and reliability.
Being kind makes us stronger. We’re humble, authentic, and treat each other with respect. We’re trusting and always assume positive intent.
Keep it simple
Simple doesn’t equal easy. We’re intentional and focused—we believe in quality over quantity. We reduce ideas and solutions to their most seamless, elegant options.
Daily life at UserTesting
Our offices are in San Francisco, CA, Mountain View, CA, Atlanta, GA, and Edinburgh, Scotland. Many positions have the flexibility to work from any office.
It’s not about the hours you work, it’s about the work you do. We have generous paid vacation, holidays, paid family leave, and days off to volunteer.
Health and wellness
We focus on total wellness. We offer a fitness or wellness reimbursement, onsite chair massages, and healthy catered lunches, snacks, & drinks.
We’re into learning and growing. As an employee, you’ll get an education allowance to use toward college courses, conferences, books and training materials to help you get better.
Our team is the best. We work in a highly collaborative environment, share feedback openly, bring great ideas to life, and have a ton of fun.
Our platform helps top companies listen to their customers and create great experiences. We know that our work makes the world a more user-friendly place.