Technology

Microsoft + UserTesting

Learn how Microsoft scales customer empathy to drive innovation and maintain market leadership

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  • 5X
    Faster decisions that impact speed of innovation
  • icon illustration of a paper airplane
    Reduced risk = more successful product launches
  • #1
    Market leadership in multiple categories and regions
Our CEO, Satya Nadella, tells us often that the source of innovation comes from having a deep sense of empathy. And it's true, empathy makes us better innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire company get feedback from our customers at every single point in the journey.
Tom Lorusso, Xbox Principal User Research Manager, Microsoft
Tom Lorusso Xbox Principal User Research Manager, Microsoft
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