
Technology
Microsoft + UserTesting
Learn how Microsoft scales customer empathy to drive innovation and maintain market leadership
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When Satya Nadella joined Microsoft in the early 90s, its mission was to be the PC in every home and on every desk. Since becoming CEO, Nadella says the company’s mission has taken on a deeper meaning now, which is to empower every person to achieve more.
To accomplish that broader mission, he knew that Microsoft needed to better understand changing customer needs, invest in the right technology, and ...
Our CEO, Satya Nadella, tells us often that the source of innovation comes from having a deep sense of empathy. And it's true, empathy makes us better innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire company get feedback from our customers at every single point in the journey.