EnjoyHQ Insights Hub: Scale

EnjoyHQ enables teams to centralize and share insights from customer research to amplify the value and impact across their organization.

 

Scale

Platform

 

Team members

25+

Viewers

Unlimited

Workspaces

Unlimited

Unlimited projects

✓

Unlimited storage

✓

Free integrations with UserTesting, UserZoom, Slack, Zapier, Trello, Jira, Email, Google Drive, OneDrive, Dropbox, Box, and Zoom

✓

Premium integrations with App Store, Delighted, Google Play Store, Intercom, Jira Service Management, Qualtrics, Salesforce, SatisMeter, Segment, Trustpilot, Typeform, Wootric, Zendesk

Unlimited

FEATURES

 

Templates

✓

Global search

✓

Automation rules

✓

Taxonomy Manager

✓

Transcriptions1

✓

Collaborative editor

✓

Stories

✓

Highlights

✓

Customer segmentation

✓

Dashboards

✓

App review translations 

✓

Video editing tools

✓

REPORTING

 

Dashboards

✓

Data visualization

✓

Data exports (CSV and PDF)

✓

Import and export API 

✓

Taxonomy manager

✓

SECURITY & PRIVACY

 

Single Sign-On (SSO)

✓

USD data hosting

✓

Security reviews

✓

Custom legal review 

✓

SUPPORT & SUCCESS

 

Self-service help center

✓

UserZoom academy training & certification

✓

Onboarding support 

4 sessions

Basic integrations with Box, Dropbox, Email, Google Drive, Jira, One Drive, Slack, Trello,

UserTesting, UserZoom, Zapier

✓

Translations (app reviews only)

✓

Premium integrations with 

Unlimited

User management

✓

REPORTING

 

Dashboards

✓

Data visualization

✓

API access (import and export APIs)

✓

Customer segmentation tools

✓

Data exporting (CSV and PDF)

✓

1 Transcriptions available in 36 languages

ADD-ONS & PROFESSIONAL SERVICES

 

Core enablement services

A platform adoption program led by expert consultants to help with quick design iteration and/or user-focused product decisions, helping you maximize your return on investment. 

Research partnership

Implement a more effective research organization with expert-led, ongoing consultations with a research partner, in-depth research training to develop your team’s expertise, and programs that help you establish new processes within your organization.  

Support services 

Receive reduced waiting times to address your service issues and expedite the value of your investment.