UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

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Elevate your banking experience with user testing templates

​ Learning about your customers is a continuous, valuable commitment—especially in the financial services...

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What you need to know about self-service banking

​Even if you haven’t heard of self-service banking, you’ve likely done it, from using...

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The future of banking is omnichannel

​ The average American has access to more than 10 connected devices in their...
Photo of someone entering their credit card information into their laptop

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4 inspiring examples of ecommerce UX

The ecommerce space shows no signs of slowing down. Forrester predicts that by 2027...
Image of a person sitting at a desk with a coffee mug, laptop, and cell phone

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How top financial organizations boost ROI

Gone are the days when the only option to deposit checks was to bring...

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What's new with UserZoom in the first half of 2022?

The first half of 2022 has been a busy and exciting time at UserZoom...

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Leveraging user feedback in recruitment, according to a UX design researcher at Microsoft

UX Unfiltered is our series where we hear from UX, CX, design, and research...
Close-up of a person’s hands holding receipts and writing on a document with a pen, while a smartphone with a calculator app open

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3 ways to empathize with consumers during a cost of living crisis

In recent years, we’ve all been living in unprecedented times. Fresh out of a...

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What's new with UserZoom in Winter 2022?

UX Research Management Collaboration just got so much easier. With this release, you can...