Press Release


Seasoned finance and operations leader to spearhead growth strategies and financial planning & analysis

SAN FRANCISCO, Calif. – February 15, 2024 – UserTesting, a SaaS leader in experience research and insights, announced the appointment of Mark Chamberlain as Chief Financial Officer (CFO). Mark, an esteemed veteran in the software industry, brings over two decades of specialized experience in finance and operations. His impressive track record is marked by significant achievements in senior executive roles, especially in companies bolstered by private equity.

Prior to joining UserTesting, Mark served as CFO of Litera, where he played a pivotal role in reinforcing the firm’s financial foundations and expertly managed all facets of accounting, finance, and legal operations. He has a track record of guiding companies through periods of accelerated growth and has navigated several successful exits. He has previously held key executive leadership roles in finance and operations at companies such as Ivanti, Novell and Corda Technologies (now Domo). Mark has an MBA from the University of Illinois at Urbana-Champaign and a bachelor’s degree in international relations from Brigham Young University.

“We are thrilled to welcome Mark Chamberlain to our team at UserTesting. His extensive experience and proven track record in guiding companies through growth and change make him the ideal person to lead our financial strategy,” said Andy MacMillan, CEO of UserTesting. “Mark’s strategic vision and financial acumen will be invaluable as we continue to scale our business and deliver outstanding value to our customers and stakeholders.”

“I am excited to join UserTesting, a company that is at the forefront of digital transformation–and reshaping how companies build products and experiences with and for their customers,” said Mark Chamberlain, CFO of UserTesting. “I look forward to contributing to UserTesting’s growth story and working alongside a talented team to drive financial strategies that enhance our market leadership and foster innovative solutions.”

Media Contact

UserTesting, Inc.
Andy Dear 

About UserTesting

UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from concept to execution. Built on top of a world-class, on-demand sourcing