Press Release
SAN FRANCISCO, Calif – March 10, 2021 – UserTesting, a leading provider of on-demand human insights, today announced a new and improved UserTesting® University program, offering more resources and more learning opportunities under the University umbrella. This integrated learning environment is built to help customers master the skills needed to mobilize the voice of the customer, and confidently create great customer experiences.
UserTesting University takes customer education to a new level with a personalized experience for all users. The new platform provides training, content, support, and networking to meet the needs of anyone, from those just getting started on the platform to the most experienced power users. UserTesting University is designed to help all customers scale human insights across their organizations while empowering more people and more teams with access to unlimited, on-demand video feedback so that they can build human-centered products, services, and experiences.
“UserTesting University is phenomenal! We are making it a requirement that anyone in our organization that is using the UserTesting platform has been through and reviewed courses and materials before they start launching tests. It is an incredible timesaver for our users,” said Oli Mival, Director of User Research at Skyscanner.
New features of UserTesting University include:
All of the resources within UserTesting University have been designed to help customers maximize the value of the UserTesting platform. These experiences include:
"We believe that all teams should have access to the human insights they need to make better business decisions and deliver better experiences for their customers. Ensuring that our users are successful is about more than the technology alone - it's about the support, programs, resources and the community we’ve built with them," said Matt Zelen, Chief Operating Officer at UserTesting. "To ensure that our customers are successful we are constantly building new tools and resources based on their feedback. We're excited to share the next phase of these updates which are designed to help companies scale to new users and make all their teams more effective and successful."
UserTesting Technologies, Inc.
Susie Penner
press@usertesting.com
About UserTesting
UserTesting enables organizations to craft exceptional customer experiences through actionable human insights. With the world’s strongest participant network, AI-driven insights, comprehensive feedback solutions, and expert-level