UserTesting’s social impact program recognizes organizations working to create positive change within their communities

SAN FRANCISCO, Calif – March 31, 2021 –UserTesting, a leading provider of on-demand human insights, today announced the launch of a new application process for its Charitable Giving Program, created to provide monetary donations to nonprofit and charitable organizations with initiatives that are driving positive and innovative change within their communities. 

Launched in the summer of 2020, the Charitable Giving Program is a program that provides a grant each quarter to a nonprofit or charitable organization world-wide to further their mission. The program’s first two grant recipients were mRelief, a nonprofit working to increase access to SNAP benefits (food stamps), and CaringBridge, a global nonprofit social network dedicated to helping family and friends communicate with and support loved ones during a health journey. Companies like these are using the funds to continue to build on their missions to support communities in need. 

“For every $1 that we receive in donations, we can unlock $114 in SNAP benefits for low-income families. The Charitable Giving Program’s grant will unlock $570,000 for families experiencing food insecurity, helping them put food on the table for their families and freeing up money that can now be used for other necessities like rent and healthcare,” said Dize Hacioglu, CTO at mRelief.

“The grant from UserTesting has been so helpful in ensuring that we are creating the best experience for patients, caregivers, family and friends using CaringBridge,” said Philip Noyed, senior creative director at CaringBridge. “UserTesting is helping CaringBridge to fulfill its Vision: ‘No one should go through a health journey alone.’”

Organizations interested in applying for one of the quarterly grants for 2021 can apply here. The deadline to submit a grant application for Q2 2021 is April 23rd.

“It has never been more important for businesses like ours to help organizations like mRelief, that strive to support those truly in need with limited resources,” said Carol MacKinlay, Chief People Officer at UserTesting. “With this employee-led grant program, UserTesting will be able to support a variety of charitable organizations that work every day to address some of the most critical social challenges facing their communities.”

Applications are relevant for the year that they are submitted and will not automatically roll over to the new granting year. Organizations must be a 501(c)3 (U.S.) or registered charity (non-U.S.) to be considered; however, religious and political institutions do not qualify.

About UserTesting
UserTesting (NYSE: USER) has fundamentally changed the way organizations get insights from customers with fast, opt-in feedback and experience capture technology. The UserTesting Human Insight Platform taps into our global network of real people and generates video-based recorded experiences, so anyone in an organization can directly ask questions, hear what users say, see what they mean, and understand what it’s actually like to be a customer. Unlike approaches that track user behavior then try to infer what that behavior means, UserTesting eliminates the guesswork and brings customer experience data to life with human insight. UserTesting has more than 2,100 customers, including more than half of the world’s top 100 most valuable brands according to Forbes. UserTesting is headquartered in San Francisco, Calif. To learn more, visit

Media Contacts:
UserTesting, Inc.
Chris Halcon

Investor Relations Contact:
Sapphire Investor Relations, LLC
Erica Mannion and Michael Funari