User-centered design can be defined as a creative approach to problem-solving that centers on users throughout planning, design, and development—customized to fit their needs. Whether you’re developing a digital or physical product, with the user in mind, you guarantee creating a product that’s both desired and user-friendly.
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Consider asking your colleagues, and of course, your users:
While there’s no one set approach to user-centered design, design firm IDEO follows a six-step process.
1. Serve your users first and the rest will follow
2. Design for speed and simplicity
3. Design for mobile
4. Create a consistent experience across channels
5. Get user feedback, early and often