The UserTesting Human Insight Platform empowers all teams with on-demand customer feedback and exposure to real customer interactions and perspectives they need to build deep customer empathy and deliver better customer experiences.
A solution developed specifically for CX leaders and teams to gather and analyze human insight for every interaction with your product, with everything you need to create custom tests from scratch.
Custom tests: “create from scratch”
Saved Test Plans
Saved Screener Management
Access to Contributor Network
Advanced demographic filters
In-line survey questions
Standard prototype hosting
TestFlight mobile iOS app testing
Trello and Slack integrations (in English only)
1 Digital property bundle2
Configurable SSO (by request)
Custom confidentiality terms
Third-party video uploads (1 TB)
Qualtrics integration (in English only)
All Professional features, plus:
Live Conversation with hidden observers1
Interactive Path Flows
Keyword map (English only)
10 Digital property bundles2
Template access control
Secure prototype hosting
Third-party video uploads (4 TB)
Fuel Cycle integration
Onboarding available at additional cost
Includes standard country filters: USA, CAN, GBR, GER, FRA, AUS, IND and ‘Rest of world’.
1 Up to 60 minutes per session.
2 A digital property bundle consists of one website, mobile site, android app, and IOS app associated with a specific brand (includes unlimited competitor properties).
|PROFESSIONAL Each license includes up to:||PREMIUM Each license includes up to:|
|3 tests per year||
3 tests per year
includes Live Conversation Tests
|15 tests per year||
15 tests per year
includes Live Conversation tests
|Unlimited tests per year||
Unlimited tests per year
250 Live Conversation contributors per year
|Information Architecture Testing||Access to card sorting, tree testing, System Usability Scale Plus, and Prioritization Matrix (English only)|