UserTesting illumi awards 2023

Are you a UserTesting customer? Here's your chance to submit your application!

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What are the illumi awards?

We designed these awards to recognize the teams who use human insight to design products and services better, improve their marketing, or deliver impressive customer service.

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Who can apply?

Award nominations are open to all current UserTesting customers. Recent winners include Amazon, Burberry, Costa Coffee, GSK, HelloFresh, Microsoft, and ADT, to name just a few. You can read all about the 2022 winners here!

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What's in it for winners?

Being an illumi winner means receiving industry recognition, free VIP tickets to The Human Insight Summit (THiS), an awesome trophy, and promotion that will help spotlight your team, advance your career, and increase your impact.

What's in it for your organization?

Organizations with an illumi winner receive recognition, stronger brand equity, increased press, social media coverage, trophies to display, and, in select circumstances, a video story with high production value.

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Judging criteria

A panel of industry experts determines the finalists and winners. They base their judging criteria on the following factors (equally weighted):

Level of impact (to your customers and/or organization)
Quality of story (clarity and detail about your challenge, approach, and the results or impact, as well as how memorable it is)

You can find a full breakdown of the award categories on the nomination form.

To see examples of published customer stories with standout metrics, visit the UserTesting customers page.