About the author

Nathan Isaacs

Nathan is Principal Content Marketing Manager at UserTesting. When he's not producing UserTesting's Insights Unlocked podcast, editing videos and writing human-centered content, you can find him making beer, riding outdoors or on Zwift, and fixing up his 115-year old Craftsman home and 48-year old sailboat.

All works by Nathan Isaacs

Learn how user-centered design thinking shapes the product lifecycle—from discovery and prototyping to stakeholder buy-in and launch.

Blog

User-centered design thinking and the product lifecycle

Great experiences may feel magical, but they're not magic. For every memorable and delightful...

AI speeds up design work, but confidence hasn't kept pace. Discover why design defensibility, not speed, separates good decisions from guesswork.

Blog

The confidence gap nobody wants to talk about

The confidence gap nobody wants to talk about A designer today can ship in...

Design research isn't just reports—it's glue. See how one researcher scaled influence at McDonald's by building shared understanding, not decks.

Blog

Design research is glue: why the best researchers don't just report, they connect

Every researcher has felt it: the quiet, sinking realization that a meticulously built report...

AI is reshaping UX research — but the real risk isn't job loss, it's losing relevance. Learn how researchers can stay strategic in an AI-driven world.

Blog

The UX researchers who don't adapt to AI won't be replaced by it—they'll just be left out

The UX researchers who don't adapt to AI won't be replaced by it —...

Learn how to integrate testing into your workflow without slowing down. Discover low-fidelity testing tips and sprint strategies that build team confidence.

Blog

The test you skip is the one that costs you the most

Product teams are fond of saying they don't have time to test. What they...

AI is changing research fast. Leaders from Salesforce, Slack, Adobe, and Siemens share what should be automated—and what must stay human.

Blog

The AI question researchers should be asking

The most important question about AI isn't whether it will replace researchers. It's whether...

At Crafted Seattle, leaders explored why human understanding—not AI alone—will determine who builds the products people actually want.

Blog

The most valuable skill in the age of AI isn't what you think

The race to build faster may be obscuring a more important question: Are we...

Learn how AI-powered UX research and continuous discovery help teams move faster without losing customer insight or design confidence.

Blog

The hidden risk of moving too fast with AI in product design

The most dangerous assumption in product design right now is that faster automatically means...

Discover how AI-powered user research and Figma integration help teams embed customer insights into design workflows and make faster decisions.

Blog

Why the smartest design teams are embedding user research

The fastest way to kill a good design idea is to wait too long...

Human understanding. Human experiences.

© UserTesting 2026 | Cookie Settings