About the author

Nathan Isaacs

Nathan is a Senior Content Producer at UserTesting. When he's not producing UserTesting's Human Insight podcast and other human-centered content, you can find him making beer, riding on Zwift, and fixing up his 110-year old Craftsman home.

All works by Nathan Isaacs

Blog

Do you need permission to innovate?

Christian Idiodi has led or consulted on nearly 200 successful product launches for a...
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Blog

Reinventing how we work through digital transformation and collaboration

As Jim Kalbach likes to say, work is not an office it’s what we...
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Blog

How to build strong design teams that scale

How do you build a customer-focused design team that scales? Susan Rice has done...
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Blog

How retail will survive the pandemic through personalization

When Sean McKee purchased his dark gray Mini Cooper convertible last year, he did...
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Blog

How to delight your raving fans through customer listening

It doesn’t seem intuitive—from a design perspective—to add steps to a sign-up process, but...
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Blog

Executive alignment drives customer-centricity: insights from a C-level strategist

Knowing your audience is foundational for marketers, UX professionals, and project managers alike. However...
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Blog

How video evokes empathy: insights from a former design lead at Hulu

When John S. Couch started at Hulu as Vice President of UX and Design...
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Blog

Accelerating edtech: supporting learners in a remote world

Edtech is booming by all accounts, whether it's measured by the more than $10...
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