UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Blog

Generative vs. evaluation research

​ There are many different ways to conduct user experience (UX) research. Qualitative vs...

Blog

Moderated vs. unmoderated usability testing: the pros and cons

Being customer-centric isn’t just a competitive advantage these days, it’s a basic necessity. In...
Woman with headphones speaking on a virtual call

Blog

How to conduct user interviews for better UX

​Whether you’re designing a new flow in your product experience or reimagining your site...

Blog

Content testing and measurement: how to evaluate and what to use

Getting feedback on visual elements is a fairly straightforward affair for many user experience...

Blog

The CXO: who it is and why you need one

Customer experience (CX) is surpassing marketing to become the main focus of many brands...
Image of 3 smart phones displaying codeless mobile apps

Blog

Simplify mobile UX research with codeless mobile app testing

Mobile app testing has to come to be at the forefront of digital research...

Blog

Meeting the demand for high-quality UX insights in Europe: Why we acquired Testapic

Today we officially welcome Testapic to the UserTesting family, and we couldn’t be more...

Blog

Working backward to solve customer problems

Have you ever been in the situation where you spent weeks building a feature...

Blog

4 best practices for delivering top ecommerce experiences 

The ecommerce marketplace continues to grow rapidly. With increasing digital literacy amongst consumers and...