UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Blog

The top UX certification programs for design professionals

If you’re considering a career as a UX professional—or building on your existing skills—you...

Blog

7 tips for smoother remote moderated usability studies

Today’s article is a guest post from Devin Harold, UX Research Manager at Verizon...

Blog

Regional healthcare system diagnoses digital pain points

A study released by the Pew Internet & American Life Project shows that 80%...

Blog

10 LinkedIn groups every CX professional should join

LinkedIn is more than a social media channel, it’s a place to network, learn...

Blog

UserTesting success story: how Ryanair flies past the competition

When asked how they prefer to do vacation research, U.S. consumers are nearly unanimous...

Blog

Why are Apple’s new iPhone ads so annoying?

It all depends on who you ask. While Apple is renowned for its powerful...

Blog

How to get honest feedback from your customers

People love to make other people happy. They want the people around them to...
Small white home with a porch and yard

Blog

UserTesting success story: How 3D house printing startup New Story builds donor trust

‘Human insights’ has a different definition when it comes to the origin of New...

Blog

Talking to real people, in real time: how to create scripts for Live Conversation

Talking with people in their own environments is the perfect way to gather information...