UserTesting Blog

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  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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All articles

Photo of a group of business professionals sitting around a table

Blog

Transcripts: Pro tips

Earlier this month we announced our newest feature, Transcripts . The feature automatically transcribes...
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Blog

New UserTesting feature: Transcripts

Getting insights from your videos just got easier. Companies are realizing the power of...
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Blog

5 tips for user testing at financial services companies

We recently sat down for a chat with Maggie Young, a customer experience evangelist...
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Blog

The 2017 UX and User Research Industry Survey results are in!

Thousands of professionals shared their insights on UX and user research in this year's...
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Blog

Why you should host user testing viewing parties

Reviewing results of a user testing study can seem like a chore. There’s a...
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Blog

A better landing page experience: 4 pillars to follow

This marketing infographic is part of KlientBoost's 25-part series. We’re excited to partner with...
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Woman working on her laptop in an office

Blog

New UserTesting feature: Preview tests

You asked, and we built it! UserTesting customers can now review desktop web tests...
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Blog

5 best practices for innovative UX research

Recently, I presented a talk, UX Research = UX Innovation , at the Forge...
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Blog

Creating effective UX research deliverables

Today's article is a guest post from Laura Klein, author of Build Better Products...
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