UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

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UX researcher interview questions

UX researchers are the bridge between user needs and product design . Throughout the...
UX researchers collaborating in a continuous discovery exercise

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Continuous discovery: all your questions answered

This blog post is a follow-up to our webinar, " Continuous Discovery: Transform your...
Photo of two women sitting at a desk looking at monitor showing a dashboard of ecommerce metrics

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5 tips for retailers preparing for the 2024 holiday shopping season

As the 2024 holiday shopping season approaches, retailers face the challenge of delivering exceptional...
test product description pages

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How and why you should test your product description pages

For UX design and research teams, the idea of testing an idea with users...
Testing AI experiences

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How to test AI: A practical guide for evaluating AI user experience and product design

Anyone who has successfully shipped an app or a digital product can tell you...
Two women in an office reviewing a document

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Why world-class retailers rely on more than NPS or CSAT

Retail executives have a lot on their minds. Businesses face multiple challenges, from economic...

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5 tips to make your content easier to read

Have you ever tried comprehending a dense article while reading on a crowded bus...
Woman holding credit cart looking at laptop

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Financial services usability testing

​Financial service organizations face unique challenges when conducting usability testing , from strict regulations...
4 people in a team meeting in conference room

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Investing in UX research

If you’re a UX practitioner, you clearly understand the value of what you do...