UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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How HoneyBook made research available to everyone

If you ask Nicole Wright, UX Researcher at HoneyBook, what her company’s product is...

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A practical guide to building taxonomies that make data truly useful to your organization

With so many competitors in any industry, businesses are becoming increasingly customer and user-focused...

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Seven mistakes we make running inclusive research

In this article, we’ll take a look at seven inclusive research mistakes we often...

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Seven top challenges when recruiting participants for UX research

The whole point of UX research is to understand who your customers are, what...
man sitting at laptop

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Six excellent UX training resources for all budgets

A UX professional’s real superpower is an insatiable sense of curiosity. It helps you...
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What is user-centered design (UCD)?

One problem that can hold some User Experience (UX) professionals back a bit is...
Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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10 web accessibility myths debunked

Web accessibility is the name given to the practice of making websites more usable...
Woman sitting at desk looking at mobile phone

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How to test your website’s iconography

What does this icon mean? If you're like most people, you're thinking "search." And...
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Democratizing UX: spread research insights through your organization

As demand for UX insights continues to grow, UX practitioners old and new are...