UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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How to get executive buy-in for Design Thinking

Design Thinking is a discipline that uses the designer’s sensibility and methods to match...

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Six guidelines for successful prototype testing

“Is my prototype testable?” It’s a frequently asked question when running usability studies with...

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What sample size do you really need for UX research?

At some point in your career you may have heard “Testing with five is...
Person on a phone call looking at his laptop

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Improving the employee experience: how to build a usable internal web portal

Creating a user-friendly, time-saving and efficient internal portal isn’t for the faint of heart...
Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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Andon Cord: How to deal with the failure of UX

Good UX can save lives. Good UX can lead to increased sales and fun...
4 people in a team meeting in conference room

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A product manager’s guide to making design decisions

Product managers know that the roadmaps, backlogs and estimations are meaningless compared to the...

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21 expert opinions on the UX of ecommerce checkout

When you buy from an ecommerce site, you're inevitably routed through a checkout experience...

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Who benefits from human insight?

​ It’s no secret that professionals are being asked to do more with less...

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Card sorting: User feedback for designing customer-first information architecture

There’s something satisfying about the term card sorting. Something only those with a penchant...