UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Creating effective video highlight reels

A critical part of turning customer feedback into action is how insights are communicated...

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Accelerate decision-making with a rapid research framework

​Good research takes intention, planning, clear goals, and proper methods. There will always be...

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UserZoom announces IntelliZoom – a new panel service offering

UserZoom, the leading user experience (UX) research and usability testing software as a service...

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Predicting user behavior in six simple steps

Back in the early 2000s, Netflix’s founders met with the CEO of Blockbuster Video...

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Learning UX design: Where to start?

The UX industry is booming right now. Talented designers are in high demand but...

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Effective UX research for wearable devices

Wearable devices are more popular than ever. According to Statista, 29% of people in...

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A UX workflow that works: How to design successful products

Building world-class products starts with good design habits, and having a consistent UX workflow...

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What does a UX Researcher do all day?

The purpose of this "day-in-the-life" is to give transparency to the mythical beast of...

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A UX checklist for FCA Consumer Duty compliance

In May 2021, the UK Financial Conduct Authority (FCA) formally announced its new Consumer...