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How the Double Diamond can help align product, design and tech teams

What is the Double Diamond? The Double Diamond (DD) has been around since 2005...

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Developing a data-driven website redesign strategy

Managing a website redesign initiative can be a mixed bag. On one hand, it’s...
Credit Karma mobile app interface showing personalized financial insights, including credit scores, reports, and recommendations.

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Design Thinking and Design Research at Credit Karma - Q&A with Yasmine Khan, Sr. Design Researcher

In a recent webinar, Yasmine Khan, Senior Design Researcher at Credit Karma, walked us...

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What is data-driven design and where do I start?

This #UXchat was hosted by Lassi A Liikkanen, a data-driven designer and inter-disciplinary researcher...
people looking over designs

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6 UX design mistakes costing companies millions

In a recent UserTesting study, 36% of companies reported that their UX budget had...

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How research should inform product design - Q&A with Steve Fadden, Director of Analytics UX Research at Salesforce

In a recent webinar, Steve Fadden, Director of Analytics UX Research at Salesforce, and...
Photo of a group of business professionals sitting around a table

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Transcripts: Pro tips

Earlier this month we announced our newest feature, Transcripts . The feature automatically transcribes...

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New UserTesting feature: Transcripts

Getting insights from your videos just got easier. Companies are realizing the power of...

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5 tips for user testing at financial services companies

We recently sat down for a chat with Maggie Young, a customer experience evangelist...