UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

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Illustration of a magnifying glass, paintbrush, tools, and robot in front of a phone, tablet, and computer.

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Testing The Cross-Channel Experience Throughout the Development Process

In today's guest post, Jacklyn Cummins, Usability Analyst for Footlocker.com/Eastbay, shares the testing process...

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How to Write Great Questions for Your Next User Test

Today's post is an excerpt from our free eBook, The Complete Guide to User...

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Crafting a Well-Rounded User Research Plan

Those involved with the success of a website have an array of research tools...
Photo showing hands of someone reviewing a wireframe on paper and on mobile device

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Why You Shouldn't Hire a UI/UX Designer

Today's guest post comes from Craig Morrison, founder of UsabilityHour.com. Enjoy! UX Designer and...

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How to Use UserTesting in Your In-Person Research

In a previous post on the UserTesting blog, I wrote about my love for...

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Testing and Redesigning Yelp, Step 3: Analysis

If you’ve been hanging around the UserTesting blog lately, you’ve probably heard that we’ve...

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Why you need to get rid of your multi-level menu

Let’s take a look at one of your site’s most important elements---your navigation. Most...

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Why Keyboard Usability Is More Important Than You Think

The idea of pressing a key to enter text has been around for a...
Person on a phone call looking at his laptop

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12 expert tips for moderating like a pro

There are a couple of different ways to run a usability test: Moderated, whereby...