UserTesting BlogFeatured articles BlogThe Labubu hype is real, but it’s not who you think Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M... Read more BlogAI-assisted shopping: The new customer journey is emerging Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be... Read more BlogHow retailers can win this holiday season Here’s what 1,500 Consumers just told us about how they’re shopping for the holidays... Read more Blog78 marketing questions to ask (and how to test them) Spectacular marketers are the ones who are always asking the right marketing questions. They’re... Read more All articles Teams TeamsDesignExecutivesHuman ResourcesMarketingProductResearchNo resultsCheck out the latest Blogs: BlogThe Labubu hype is real, but it’s not who you think Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M... Read more BlogAnalytics show the sequence, not the story: add human insight to your martech stack Your customer experience optimization efforts are built on a foundation of data. Heat maps... Read more BlogAI-assisted shopping: The new customer journey is emerging Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be... Read more BlogWhy ‘re-engagement’ feels like Groundhog Day to your visitors (and how to fix it) In the 1993 movie “ Groundhog Day, ” Bill Murray’s character Phil is stuck... Read more BlogDid people really hate the new Cracker Barrel logo that much? We surveyed 200 people in 24 hours to find out Cracker Barrel recently rolled... Read more BlogHow retailers can win this holiday season Here’s what 1,500 Consumers just told us about how they’re shopping for the holidays... Read more BlogIf your AI feels robotic, you’ve already lost the customer Imagine this: a customer logs onto your site looking for skincare. They’ve had a... Read more BlogThe landing-page lie: align channel expectations before the bounce happens We’ve all been there. You click on a promising ad, a compelling social post... Read more BlogAI agents are shopping without you—will your brand still win? In May 2025, MasterCard and Visa launched a new way to shop online. With... Read more
