UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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research ops

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How to maximize the use of UX research repositories in your organization

User research repositories are all the rage these days. From a cursory glance, this...

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Guide to gestalt grouping principles in UX design

This article is a shortcut to learning Gestalt basics and a reminder that there...

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Automated participant recruitment expands to 8 new countries

UserTesting's participant recruitment software now offers a way to automatically find and fill user...

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How UserZoom is improving its accessibility

We have been working hard to make our moderated user research experience WCAG-compliant and...

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Why you should test other people’s sites before your own

Budget is often restrained for designers and researchers, whether in time, money, or both...

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Introducing EnjoyHQ's new collaborative content editor

As with Google Docs and Dropbox paper, you and your team can now make...

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UX measurement

Great digital experiences are invisible to the user. They’re so seamless and intuitive that...

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Eight expert tips for transitioning from in-lab to remote user research

Mary Luong, Ph.D offers her top tips for running remote user research and delivering...

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5 tips to remember when measuring UX

User experience (UX) is now widely recognized as essential to business strategy and is...