UserTesting Blog

Featured articles

  • Screenshot of a woman holding a Labubu

    Blog

    The Labubu hype is real, but it’s not who you think

    Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
  • young-woman-putting-dirty-ceramic-dish-in-dishwasher-altered-with-generated-AI-text-box-added

    Blog

    AI-assisted shopping: The new customer journey is emerging

    Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
  • Group of people shopping for holiday shopping article

    Blog

    How retailers can win this holiday season

    Here’s what 1,500 Consumers just told us about how they’re shopping for the holidays...
  • Blog

    78 marketing questions to ask (and how to test them)

    Spectacular marketers are the ones who are always asking the right marketing questions. They’re...

All articles

Image of close up hand drawing

Blog

Getting started with UX research

Picture your favorite website or app. Behind the shiny landing pages and smooth interface...

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Moderated focus groups

If you aren’t new to usability testing , you likely already know that testing...

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50 questions to ask financial services customers

​As a financial services organization, you’d probably love to be a fly on the...

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Why you need usability testing for your ecommerce business

The ecommerce industry has had a rocky few years, from navigating tumultuous market conditions...

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Top UX manager interview questions

User experience managers, or UX managers, play a major role in developing products—from leading...
Photo showing hands of someone reviewing a wireframe on paper and on mobile device

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5 questions to help prioritize your research

Whether your organization is large or small, one question we’ve heard again and again...

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Elevate your banking experience with user testing templates

​ Learning about your customers is a continuous, valuable commitment—especially in the financial services...

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What you need to know about self-service banking

​Even if you haven’t heard of self-service banking, you’ve likely done it, from using...

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The future of banking is omnichannel

​ The average American has access to more than 10 connected devices in their...