UserTesting Blog

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  • Screenshot of a woman holding a Labubu

    Blog

    The Labubu hype is real, but it’s not who you think

    Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
  • young-woman-putting-dirty-ceramic-dish-in-dishwasher-altered-with-generated-AI-text-box-added

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    AI-assisted shopping: The new customer journey is emerging

    Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
  • Group of people shopping for holiday shopping article

    Blog

    How retailers can win this holiday season

    Here’s what 1,500 Consumers just told us about how they’re shopping for the holidays...
  • Blog

    78 marketing questions to ask (and how to test them)

    Spectacular marketers are the ones who are always asking the right marketing questions. They’re...

All articles

Photo of someone entering their credit card information into their laptop

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4 inspiring examples of ecommerce UX

The ecommerce space shows no signs of slowing down. Forrester predicts that by 2027...
Image of a person sitting at a desk with a coffee mug, laptop, and cell phone

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How top financial organizations boost ROI

Gone are the days when the only option to deposit checks was to bring...

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What's new with UserZoom in the first half of 2022?

The first half of 2022 has been a busy and exciting time at UserZoom...

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Leveraging user feedback in recruitment, according to a UX design researcher at Microsoft

UX Unfiltered is our series where we hear from UX, CX, design, and research...
Close-up of a person’s hands holding receipts and writing on a document with a pen, while a smartphone with a calculator app open

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3 ways to empathize with consumers during a cost of living crisis

In recent years, we’ve all been living in unprecedented times. Fresh out of a...

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What's new with UserZoom in Winter 2022?

UX Research Management Collaboration just got so much easier. With this release, you can...

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Aviva and Vitality rank highest amongst UK life insurers for digital user experience

San Jose, CA – May 18, 2022 — UserZoom, the pioneer of the Digital...

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UserZoom’s State of UX Survey 2022 reveals companies missing golden UX optimization opportunities

UserZoom, the pioneer of the Digital User Experience (UX) Insights category, has announced the...

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How to modernize your banking experiences to deliver better CX

If you think about what’s transforming businesses today, whether you’re in the banking space...